Hi Thank you for your lovely feedback! We're delighted to hear that the team at our Ipswich store provided such excellent service and that you're happy with your new glasses. We'll be sure to share your kind words with the team!

Hi Binoj, Unfortunately, we only have access to Vision Express UK and Ireland customer records. For assistance, please contact the Vision Express India team at [email protected] or 02269982727.

Hi, Sue! The 50% off glasses and sunglasses benefit is an exclusive in-store offer for our contact lens subscribers and cannot be applied to orders placed online. Please visit your local Vision Express store, where the team will be happy to help.

Hi, Jenny! We're sorry to hear about your frustration. We appreciate you raising this and would welcome the opportunity to look into your experience. If you can pop us a private message with your full name, date of birth and postcode, I’ll be more than happy to help.

Incredible shot! 📸 It’s a joy to see you wearing our eyewear with such effortless style. Keep radiating that amazing confidence! 😎

Hi, if you can send us a DM with your full name, date of birth and postcode, I’ll be more than happy to look into this for you.

Hi James, Thanks for your question. The lower cost may be due to the discounts available through our Eyecare Plan. These benefits can make spreading the cost more affordable than paying upfront. We hope this helps clarify things.

Hi, We’re sorry to hear about your experience. Please send us a DM with your full name, date of birth and postcode, and we’ll be happy to look into this for you.

Hi, We’re sorry to hear about your experience. Please send us a DM with your full name, date of birth and postcode, and we’ll be happy to look into this for you.

Hi Rajat, We’re sorry to hear about your experience. If you could send us a DM with your full name, date of birth and postcode, I’ll be happy to look into this for you.

Hi Dan, I’m really sorry about the issues with your Direct Debit payments and the delay in resolving this. Please send us a DM with your full name, date of birth and postcode, and I’ll be happy to look into this for you.

Hi Leonie, Thank you so much for your lovely feedback! We’re really pleased to hear you received such great service and that everyone at our Ealing branch was so helpful. We’ll be sure to share your kind words with the team!

Hi Leonie, Thank you so much for taking the time to share this with us! We’re delighted to hear that Vision Express has impressed you recently. It’s fantastic to know you’ve had such a positive experience, and we really appreciate your kind words and support!

Hi Di, We’re sorry for the delay in getting back to you. Please send us a DM with your full name, date of birth, postcode and email address so we can look into this for you.

Hi Graham, We’re really sorry to hear about this and understand how disappointing it must be, especially given the cost of your glasses. If you can send us a DM with your full name, date of birth and postcode, I’ll be more than happy to look into this for you.

Hi, how can we help you?

Hi Mands, I’m so sorry, and please accept our apologies for the distress caused. If you can DM us your father’s full name, DOB and postcode, I’ll be happy to look into this for you.

Hi, thanks so much for your lovely feedback! We’re really pleased to hear that Sarah was able to help and provide such brilliant service during your visit to our Whitby store. We’ll be sure to share your kind comments with her and the team!

Hi, Montana! Thank you for your message. I’m sorry for the confusion and disappointment this has caused. If you can pop us a private message with your full name, date of birth and postcode, I’ll be more than happy to help.

Hi, @OooYouPeeMeOff! Thank you for your inquiry. Yes, to redeem these benefits, you should visit your local Vision Express store and bring proof of your Job seekers allowance entitlement. The store team will verify your eligibility and help you process the voucher.