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On Nov 19th, 2025, there will be a test of the national Alert Ready system. You may receive an emergency notification on your mobile device. No action is required on your part. Note: this test may not be performed in all regions. Visit alertready.ca for more information
Some Members across Quebec may be experiencing service disruptions due to widespread power outages. Our teams are working to restore service as quickly as possible. Thank you for your patience.
We encourage residents in Atlantic Canada to join us as we prepare for #HurricaneMelissa. Keep cell phones and power banks fully charged ahead of the storm.
(1/2) Important: Members with Google devices from the Pixel 7, 8, 9 and 10 families are experiencing difficulties contacting 9-1-1. We are actively engaged with Google to identify the cause and resolve this issue as quickly as possible.
Some members in Quebec City and Loretteville area may be experiencing an Internet service interruption. We are working to restore service as quickly as possible. Thank you for your patience.
Some wireless members using their service outside of Canada may be experiencing issues due to a technical problem. Our teams are actively working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Service has been restored for members using their service outside of Canada. If you are still having issues, please contact us at support.bell.ca. Thank you for your patience.
We would like to apologize for the disruption our members experienced earlier today due to an internet outage. We can confirm that services have been fully restored as of 11:00am ET. Bell conducted an update that impacted some of our routers.
Some members across Ontario and Quebec may be experiencing service disruptions due to widespread power outages. Our teams are working to restore service as quickly as possible. Thank you for your patience.
Our teams are still hard at work in communities like Orillia that were significantly impacted by the recent ice storm. We will ensure that service to each and every Member is soon restored.
Service has now been restored to most of our Members affected by the recent ice storm in Ontario. If you are still experiencing issues or see a downed phone line, please contact us at 1-888-999-2321. Thank you for your patience.
Reminder to members impacted by power outages in Ontario: As power is restored in your region, you may need to turn your modems and receivers off for at least 10 seconds, then on again to reboot your Internet and TV services.
If you're having issues with your Internet, TV or Home Phone services, you can use our Virtual Repair Tool to check for outages in your area and troubleshoot the issues you're experiencing: virginplus.ca/en/support/vir….
