Terms of Use: https://xitter.cf/t.co/3djeulAcmN Suivez-nous en français: https://xitter.cf/t.co/m14Nce2qod
Canada
Joined July 2010
- Tweets2.8K
- Following348
- Followers2.8K
- Likes556
October 8 is #OmbudsDay. This year’s theme is “Options in Action.” For OVO, that means listening to Veterans and their families, understanding their concerns and working with VAC to explore options, resolve issues, and promote fairness.
A Veteran came to us after exhausting all review and appeal options for a daily low-dose erectile dysfunction medication. We found unfairness, supported a new decision, and helped secure ongoing coverage and reimbursement for eligible past expenses.
Some progress has been made, but important gaps remain. The Veterans Ombud report, Spotlight 2026, identifies both. ow.ly/VN0l50ZNwir
Veterans Ombud retweeted
🧡 This National Day for Truth and Reconciliation and Orange Shirt Day – Every Child Matters, communities across Canada are honouring Survivors, remembering the children who never returned home and reflecting on the path of reconciliation.
ALT An image with white text and symbols on an orange background. The illustration features a feather, a narwhal and a flower, representing First Nations, Inuit and Métis. The symbols are surrounded by stars, a crescent moon, rising smoke, dotted patterns and flowing lines representing themes of remembrance and the ongoing journey of reconciliation. Text: National Day for Truth and Reconciliation September 30
Honoured to present Kelly Kwong with a Veterans Ombud Commendation recognizing nearly 50 years of service to Veterans and their families. A dedicated leader with ANAVETS, the RCL, and the Chinese Canadian Military Museum, his impact is lasting. Congratulations, Kelly!
Veterans’ families are often deeply impacted by service. Spotlight 2026 highlights the unimplemented 2021 recommendation to provide mental health treatment benefits for families in their own right when the need is connected to service. ow.ly/TZMQ50ZNw6T
Veterans’ families are often deeply impacted by service. Spotlight 2026 highlights the unimplemented 2021 recommendation to provide mental health treatment benefits for families in their own right when the need is connected to service. ow.ly/mh0P50ZNvNm
Following reviews and concerns identified regarding IRB overpayments, we’re launching a formal systemic review. We’ve requested information from VAC to assess potential fairness issues and determine whether broader systemic concerns exist. Learn more: ow.ly/hqoB50ZJuLU
Recently Released! A surviving spouse waited nearly two years for pension benefits already awarded. After we intervened, VAC found an administrative error, paid the amount owed, and started monthly payments. Read the Case Story: ow.ly/VjC350ZtzLe
2,257 complaints and information requests. 3 new recommendations. 4 key publications. A few highlights from our 2025–2026 Annual Report and our work for fairness for Veterans and their families. See the snapshot: ow.ly/hI3350ZBzjb
Congratulations to Bruce N. Julian, past Dominion President RCL, for being awarded the Veterans Ombud Commendation. For nearly 50 years, his leadership, tenacity and longstanding commitment to Veterans have left a lasting mark on the Legion.
We’re at The Royal Canadian Legion’s 50th Dominion Convention in Winnipeg. If you’re here, stop by our booth to meet the OVO team, learn what we do and the support and services available to you.
If you’ve lost a loved one who served, finding information on Veterans Affairs Canada’s supports shouldn’t be confusing. Our Survivors Resource Guide breaks it down: ow.ly/5Mmc50ZBqH1
Your VIP benefits should reflect your current needs. If your health or circumstances have changed, you can ask VAC to reassess your Veterans Independence Program benefits. Learn more: ow.ly/pXrn50Zy5mM
Canada’s peacekeepers have served in places marked by conflict and uncertainty, helping build peace and protect communities. As we honour their service and remember those who made the ultimate sacrifice, we also recognize the lasting impact of their contributions.
A surviving spouse waited nearly two years for pension benefits already awarded. After we intervened, VAC found an administrative error, paid the amount owed, and started monthly payments. Read the Case Story: ow.ly/VjC350ZtzLe
Support starts with knowing where to turn. Our Survivors Resource Guide helps eligible surviving spouse or common-law partner of a CAF or RCMP Veteran or member understand the programs and services available through VAC. Learn more: ow.ly/xfJp50ZtTn4
Released last month, our 2025-2026 Annual Report isn’t just a look back. It’s a roadmap for the work ahead. Learn more about the issues we’re hearing and the changes we’re continuing to push for. Read the report: ow.ly/EsO650ZtABf
