The magical AI software for customer understanding ✨ #GenerativeAI #UX #CustomerInsights #GPT #AI

Joined December 2022
How a User Evaluation study works: 1. Eva drafts the study in seconds. You approve it. 2. Screened people answer on live voice calls with an AI moderator. 3. You get the report in 48 hours, with a clip behind every claim. userevaluation.com
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Your roadmap is built on guesses. Every sticky note on that wall is somebody's opinion. Before you commit a quarter to it, ask the people who will actually use it. Your first three interviews are free. No card, no demo call. userevaluation.com
Our AI moderator runs voice interviews with screened people and asks a follow-up about each answer. You can listen in live and change the next question while the interview is still running.
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Customer research shouldn't take three weeks. Write your question, approve the guide, and get a study report from real interviews in 48 hours. Every claim in it links to its clip. Your first three interviews are free. userevaluation.com
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The best is yet to come.
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AI research or a traditional panel? It usually comes down to cost, speed, and quality. Panels still earn their price for specialist recruits and regulated populations. AI wins on turnaround, cost per study, and follow-ups in the moment. userevaluation.com/post/ai-r…
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Most teams pay for four or five tools: recruit, record, transcribe, analyze, store. Time and money leak in the gaps. One platform vs stitching several together: the real cost, the handoff friction, and where one tool falls short. userevaluation.com/post/cons…
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A finding only matters if people can reach it while they work. A slide deck rarely clears that bar. User Evaluation exposes research via a REST API and an MCP server, so insights flow into the tools your team and AI already use. userevaluation.com/post/conn…
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Our walkthrough takes a folder of interview recordings to a set of themes in minutes. The full path: transcription with speaker labels, quote extraction, theme clustering, and a report where every claim links to the moment it was said. userevaluation.com/post/inte…
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We rounded up the best AI user research tools in 2026, including the categories where we aren't the right pick. Organized by job: AI interviewing, recruiting, transcription and analysis, repositories, surveys. Each says who it suits. userevaluation.com/post/best…
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The fastest study is the one where you don't have to hunt for participants first. User Evaluation recruits from a global pool or lets you invite your own contacts, so you can field a study today. And you can also get paid to take part. userevaluation.com/post/how-…
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The usual knock on unmoderated testing: when a participant says something surprising, no one asks why. AI follow-up questions close that gap, probing in the moment like a good moderator, across a whole study at once. userevaluation.com/post/ai-f…
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Over 2 months we published twenty pieces on AI-first research: ROI, screeners, synthetic users, continuous discovery, stack consolidation, and choosing tools. It all lives on the blog. Thanks for following along this summer. userevaluation.com/blog
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One finding from the State of User Research report stands out: about 1 in 4 researchers say proving ROI is their biggest challenge. The teams getting ahead tie research to a number leadership already watches. userevaluation.com/post/tran…
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Most reports agree more non-researchers run studies than ever. Fewer ask the harder question: do the findings hold up? Great Question's survey: 61% give access to tools, but under half pair it with support or training. userevaluation.com/post/rese…
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Every budget season, someone asks what research actually saved the company. Most teams can't answer cleanly. Our guide: tie each study to a decision, and each decision to a number finance already tracks. userevaluation.com/post/how-…
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The synthetic-users debate gets framed as all or nothing. The real question is where they help and where they mislead. Ask an LLM for diverse personas and it collapses into stereotypes. Fast first pass, real people for the decisions. userevaluation.com/post/synt…
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The slowest part of research is everything after the interview: transcribing, tagging, hunting quotes, building the deck. Teams using User Evaluation cut that by 94%, about 5.4 hours back per researcher each week. userevaluation.com/features
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Good research shouldn't need a sales call to start. Sign up, bring your own recordings or recruit participants, and see your first cited report the same day. userevaluation.com/pricing
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A note on why we build this. Good decisions come from listening to real people. Most teams hear from far fewer than they'd like, because the sense-making is such heavy work. We're trying to take that weight off. userevaluation.com/about
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