Achieving Business Success Through Disability

Toronto, Ontario
Joined May 2017
Rich Donovan retweeted
Possessing the right skills for the market is the key to employment. But what are these right skills and how to acquire them?Let’s hear it from our panelists"Skill Development - Bridging the Gap"National Ability Summit-Register bit.ly/3jUEIRe
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Rich Donovan retweeted
[Blog] Return on Disability founder Rich Donovan on why he’s changing the conversation from “diversity & inclusion” to “a huge market opportunity,” & how winning @Accenture’s Inclusion Vanguard Award is a step in the right direction: bit.ly/34VGIod. @richdonovannyc
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Looking forward to help unlock the economic potential of 350mm+ PWD in India.
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Rich Donovan retweeted
#ThrowbackThursday to one of our favourite memories of #FOLD2019--our Books and Brunch event with @richdonovannyc! Here's @CityBrampton staff celebrating Rich's wonderful, insightful book, UNLEASH DIFFERENT--out now with @ecwpress. Get your copy today!
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"When modeling for disability functionality, the desired outcome is not PWD 'accessibility.' The goal is core customer delight. The model is a tool to achieve the goal." 👏 Great report from @richdonovannyc about the economics of disability. Check it out:
Excellent timing. We released new analysis four weeks ago based on 2018 CDC data. The new report can be found here - (SPOILER ALERT: the new number is 73% of consumers are directly touched by disability.) rod-group.com/content/rod-re…
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RoD Group releases 2020 Annual Report: The Global Economics of Disability. In shift away from regulation, report focuses on how people experience products and services. Insights from #disability inform core design and process for outsized returns. rod-group.com/content/rod-re…
I talk #design for #delight from #disability - constantly. This is what it looks like. This is me, getting a haircut on a sidewalk in Toronto. @FrancescaSalSpa brought Rico to me, so I didn't need to touch stuff. Delight is usually service driven. I am delighted.
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I spent the last week reading Rich Donovan's book #UnleashDifferent, and I wanted to share some of my thoughts with you. linkedin.com/posts/jennifer-… Thanks to Rich, I've started to think differently about my approach to #accessibility and encourage you all to read it as well!
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Thank you @richdonovannyc - so engaging and insightful - the delight of end users w disabilities must be valued – at Toronto, Ontario
We now welcome @richdonovannyc of Return on Disability Group. Rich explains why and how brands and organizations need to provide delight to folks with disabilities. #WeAreMore #InclusionConf2019
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Rich Donovan retweeted
.@richdonovannyc of the Return On Diversity Group says 8 million Canadians have disabilities. But everyone benefits from innovations and insights derived from disability.
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We now welcome @richdonovannyc of Return on Disability Group. Rich explains why and how brands and organizations need to provide delight to folks with disabilities. #WeAreMore #InclusionConf2019
Congrats @writerstrust on a fantastic (and successful) evening!
Together we raised $350,000 for Canadian literature at the 2019 #WTGala!! Thank you to all of our sponsors, committee members, and guests for making the night a huge success. 📸 View the photo gallery: bit.ly/2CZRifb #WTFellow #canlit #diversecanlit
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Together we raised $350,000 for Canadian literature at the 2019 #WTGala!! Thank you to all of our sponsors, committee members, and guests for making the night a huge success. 📸 View the photo gallery: bit.ly/2CZRifb #WTFellow #canlit #diversecanlit
Looking forward to investing some time with our partners at @ConfBoardofCda Inclusive Workplaces event in Toronto on December 4th. We'll explore the power in delighting beyond mere #accessibility to maximize value.
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"Don't design FOR accessibility. Design FROM accessibility" @richdonovannyc at #APN2019 #EveryoneEverywhere
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Rich Donovan at #APN2019 "I don't want to be accomataded. I don't want to be seen as a legal risk. I want to be delighted. That's the goal. That's what we're trying to do here." #EveryoneEverywhere #accessiblecanada
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