A real pleasure to welcome the Tatra banka team to our office this week. Thank you for making the trip. The first of two visits this month to plan the next phase of our work together. More to come when part of the team returns.

Luca Schera and Ricardo Elizo represented Unblu at Forum Banca in Milan this week, with 900+ leaders discussing AI, resilience and the future of banking. AI will handle more client conversations every year, but trust is built when an advisor steps in at the right moment.

Client requests do not stall in the conversation. They stall after it, in inboxes nobody sees. Aria, Unblu's Experience Studio, keeps work in the conversation: done, documented, under your control. November 3: CEO Jens Rabe on why it is our next move eu1.hubs.ly/H0yYh_p0

Don’t use AI in banking - it’s too risky! Or is it? At Unblu, we’ve found a way to unlock the power of AI without losing control. Are you confident enough to implement AI into your banking flows? Discover Aria: eu1.hubs.ly/H0ylfBd0

Our team spent the day in Zurich at the @Avaloq Community Conference. Proud to partner with Avaloq, giving banks and wealth managers better ways to serve their clients. Thanks to everyone who stopped by, and to the Avaloq team for a great event. #Avaloq #WealthManagement

In banking, the paperwork that actually matters – signed mandates, corrected statements – still goes out over email, with no record kept. Do you think that puts banking customers at risk? We do. Here’s why. eu1.hubs.ly/H0y8DxM0 #RetailBanking #SecureMessaging #Fintech

Unblu has been named “Outstanding Front-end Digital Solutions Provider” at the 9th Annual Private Banking Conference & Awards 2024 held in Zurich, Switzerland. Read the press release for more! 👉 unblu.com/en/company/news/ar…

Unblu has been named “Outstanding Front-end Digital Solutions Provider” at the Private Banking and Wealth Management Conference & Awards 2024! Read more about our team’s incredible success here. 👉 unblu.com/en/company/news/ #privatebanking #awards #unblu

UnipolSai – a leading insurance provider in the Italian market – has incorporated Unblu Co-Apping and message recording features into their customer support offering. Read the press release! 👉 unblu.com/en/company/news/un… #unipolsai #unipolgruppo #unblu #coapping #mobilecobrowsing

The success banks and credit unions experience is linked to the strength of their digital offering. But where should these organizations focus their efforts? Read for more. 👉 unblu.com/en/blog/trends-tra… #digitaltransformation #digitalbanking #bankingtrends #unblu

Can retail banks use AI to increase self-service adoption and operational efficiency – while also boosting customer satisfaction? Join our 20-min Coffee Break webinar to find out. More info here: unblu.com/en/coffee-with-unb…

Is your bank branch network truly thriving? Join us on February 15 for our 20-min Coffee Break webinar to find out how you can remain at the heart of your local community – including a quick product demo. Follow the link for more: unblu.com/en/coffee-with-unb…

87% of customers who feel valued claim they will remain with their bank. But with an industry retention rate of 75%, there’s room for improvement. 📈 🏦 But what should banks do to increase customer satisfaction and retention? Read for more. 👉unblu.com/en/blog/customer-r…

Organizations innovate to meet evolving customer needs. 🚀 Could video call software offer in-person customer advice? PostNetz, a Swiss Post subsidiary, tests this in 8 Swiss branches. Learn more in the post! 👉 unblu.com/en/blog/postnetz-d…

Simplicity is the hallmark of great service – and clients will reward you for it. Read the 2023 Digital Wealth Management Outlook for more landing.unblu.com/wealth-man… #WealthManagement #CustomerExperience

Do you consider your customer service to be an expense – or a source of revenue? Discover how achieving service excellence can boost your topline growth. unblu.com/en/blog/the-top-3-… #digitalbanking #customerservice

Is your customer service chat channel running into issues? Discover the four most common pitfalls – and how to solve them. Read the report. bit.ly/41WWgm4 #customerservice #digitalbanking

PwC shows that retail banks aren’t putting a lot of emphasis on ESG initiatives – but specific customers would benefit from dedicated campaigns. Unblu’s 2023 Retail Banking Trends report outlines the ESG areas that banks should focus on. bit.ly/3LzJTWA

Wealth managers & private banks must look more strategically at ways to grow AUM but will also need to still focus on costs. Well-informed clients with greater lifetime value are the result of a client communication strategy that utilizes digital. bit.ly/3ZA8GPy

A recent Forrester report claims that most adults who have online banking use it at least once a month. Spanish customers: 69% Canadian customers: 77% US customers: 71% Is your digital banking experience meeting expectations? Read the report for more. landing.unblu.com/retail-ban…