A monthly newsletter for anyone interested in UX Research or ReOps collating the most interesting articles, videos, podcasts etc from across the web.

UK
Joined January 2022
Our next in-person event takes place on 15 November! This month we’ll be focusing on getting started in UX with talks from hiring managers and Heads of. There will also be a CV clinic run by @zebrapeople - sign up on the night. #ltuxcareers @JustEatUK
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The default assumptions from non-research stakeholders are often: 👀Qualitative research - made up, just some opinions, not statistically significant. 📊 Anything on a graph - 100% true, we've interpreted it correctly and it is representative of the world.
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Researcher after participant session number 9. – at Cresskill, NJ
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The Break Up Letter, can help understand why a user might separate from your product or service. In this creative method, you ask the participant to write a breakup letter. In this letter, you ask them to write about the reasons why they “broke up” with your product or service.
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Later this month in the games user research newsletter: ☕️ How to make the most of pop-up research 🎓 Move from academia into the games industry 🤫 Hiring manager secrets 💼 Games user research jobs Sign up here to get it direct to your inbox: gamesuserresearch.substack.c…
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Workshop tickets available! We've had a small number of returns and can put a very limited number of tickets on sale again, links in thread #urldn22
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This month sees the return of our in-person events! We will be looking at ‘UX in a Post-Covid World’ on Wednesday 14 September at TotallyMoney, London. Save the date and watch out for tickets next week. #events #london #ux
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🧠 Should user researchers give design suggestions? There are different opinions on this. Some describe it as ‘part of the job’ - we spend a lot of time with users, and have unique experience and expertise that will be important for landing on the best solution.
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When you work hard to create functionality that users don't realize exists. It's nice to see the delight of accidental discovery. How much more valuable would this have been if they knew it was there from day 1 of use?
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Although #UserResearch portfolios can take many forms, there are 6 🔑 components that they should always include. Learn those 6 components (with examples) from UX Researcher & Career Coach Eniola Abioye. bit.ly/3qR5UYc
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Really enjoyed hearing from polar explorer Antony Jinman at the @HMLandRegistry DDaT conference today, so inspiring! Thank you @polarAJ for a really thought provoking and funny talk! ❤️🤩
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A lot of people switch from other careers to UX. But ... imagine you switched careers out of UX🚪➡️ What career would you go to where you could take your transferrable UX skills?
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#ReOpsConf2022 Sponsor Announcements coming in hot🔥 Welcome @userinterviews👋 Want to recruit research participants in hours, not days or weeks? Source from an audience of over a million people by profession, location, demographics & more.
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Fundamental action metrics are completion rates (can people successfully do what they want or are asked to do, a measure of effectiveness) and task times (measuring efficiency). Findability rates, clicks/pageviews, and errors are additional action metrics. bit.ly/3ES5W7s
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You can secure your ticket to @ReOpsConference, a #ResearchOps Community Conference in partnership with @JoinLearners via the website reopsconf22.joinlearners.com… with special thanks to our presenting sponsor, @userinterviews
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“The manifesto is this: Draw the art you want to see, start the business you want to run, play the music you want to hear, write the books you want to read, build the products you want to use—do the work you want to see done.” — Austin Kleon, Steal Like an Artist – at Clarksburg, MD
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"This book is like a 'Hitchhiker’s Guide to the Galaxy of Accessibility' for technical communicators, #usability practitioners, & more. There is something here for everyone." - Karen Mardahl, STC AccessAbility SIG manager & Technical Writer, SimCorp .com rfld.me/2C2gvVn?utm_campaign…
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REWIND ⏪ In this article from 2015, we explore the pros v cons of the most prominent #research types used in #design. It remains pertinent, as brands double down on digital investment and is a useful reminder for designers in the field.
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*YAY* all set for #CHI2022 ‘Take a Line for a Walk: A Hands-on Introductory Virtual Course on Sketching in HCI’ with @AsMirry & I 😀 Date/Time: 26th Apr,4-7pm BST (3-6pm UTC) Don’t worry there’s still time to sign up: web.cvent.com/event/39da8b29… #HCI #SketchingHCI #SketchCHI
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