She’s here! Say hi to Lyra 1️⃣ Clear answers fast. Ask a policy question and Lyra gives you a tailored response in seconds. 2️⃣ Your information is kept safe and private. It’s only used to answer the questions you ask. 3️⃣ Built-in learning. Use the Policy Quiz button to test knowledge and build up your confidence. Try Lyra today. This is only the start. qcs.co.uk/lyra/

Your support team just got stronger. QCS + @Weightmans 🤝 More expertise. More support. More confidence for care providers. buff.ly/kv2uzdD #SocialCare #CareProviders

Social care leadership update: Alison McGovern MP has been appointed Minister of State for Social Care, overseeing adult social care, mental health, dementia, hospital discharge, disabilities and SEND, and end of life care. As the sector looks ahead to the next phase of reform, leadership at every level remains critical. Explore our recent article on the importance of leadership in shaping the future of health and social care: buff.ly/Ems6eo8 #SocialCare #CareSector #CareLeadership #CarePolicy #AdultSocialCare

Supporting health and social care starts with supporting our people. Last week, we welcomed colleagues into the office for a day of onboarding, collaboration and connection, followed by a summer BBQ to celebrate together. Whether you're meeting the team for the first time or catching up with familiar faces, spending time together helps us share knowledge, strengthen relationships and stay aligned around what matters most: giving health and social care providers the confidence, guidance and support they need to deliver outstanding care. Thank you to everyone who made the day such a success. We're looking forward to what we'll achieve together. #LifeAtQCS #HealthAndSocialCare #Culture #Collaboration

Is your service relevant for a CQC Return to Good assessment? The CQC has introduced Return to Good assessments for some Good-rated adult social care providers. If your service is rated Good across all five key questions, has a rating that's at least six or seven years old, has a registered manager, and shows no indication of a rating change, your next inspection could look different. Swipe through to see whether your service meets the criteria, what inspectors will focus on and how you can prepare with confidence. At QCS, we bring together compliance, policies, training, audits, Mock Inspections, expert guidance and AI in one connected system, helping your team stay informed, stay confident and stay inspection ready. Take the quiz: buff.ly/XR9odGd #CQC #SocialCare #InspectionReady

The CQC's approach to inspections is evolving. Is your service ready? Return to Good assessments are now underway for eligible providers, making it more important than ever to stay prepared. Whether it's Mock Inspections, expert guidance, compliance, audits or AI support, QCS gives your team everything they need in one connected system to prepare with confidence. Find out more: buff.ly/90BWtth #CQC #SocialCare #InspectionReady

Is your service eligible for a CQC Return to Good Assessment? The CQC has already surpassed its target of 9,000 inspections and assessments, and Return to Good assessments are now underway for eligible adult social care providers But what does that mean for your service? Who's eligible? What does the assessment involve? How can you evidence high-quality care with confidence? Our latest blog breaks down everything you need to know and shares practical steps to help you stay inspection-ready. Read the full blog - buff.ly/90BWtth #SocialCare #CQC #CareCompliance #InspectionReady

Today marks our first day in our new office at Charing Cross! 🎉 The QCS team, part of RLDatix, is excited to be settling into our new home at Charing Cross Road. It's great to have everyone together under one roof, because we're always better together. Alongside getting stuck into work, we're also taking the opportunity to explore our new neighbourhood and get to know everything the area has to offer. It's been a great way to settle in and get familiar with our new surroundings. A new location, but the same shared purpose: helping care providers deliver outstanding care and continuing to evolve care for the better. #QCS #RLDatix #BetterTogether #TeamQCS #SocialCare

Does it feel like the rota has taken over this summer? Annual leave, sickness and last-minute changes can quickly turn into hours spent trying to cover shifts and keep everything on track. At QCS, we're here to make those busy days a little easier for you. QCS Rostering helps you plan ahead, deal with changes as they happen and keep your team in the loop, so you can spend less time on the rota and more time supporting your team and the people you care for. See QCS Rostering in action: qcs.co.uk/rostering/ #SocialCare #CareManagement #CQC

Most sponsorship admin in care still runs on spreadsheets, shared folders, and someone's memory. It works, until a document's missed or a check goes stale. Then it's a compliance problem, and one your next Home Office audit will find. Join us tomorrow at 11am for a session with Borderless. Register here - buff.ly/rc8t5WD #AdultSocialCare #SocialCare #CareProviders #AI

Is great care something you can observe, or something you can evidence? As the CQC continues to develop its approach, there's more conversation around what inspectors see during visits, not just the paperwork they review. Observation is important, but it only shows part of the picture. The right evidence helps provide the context behind what inspectors see. Our latest blog looks at why both matter, and what it could mean for providers as regulation continues to evolve. Read more in our CQC Information Hub: qcs.co.uk/cqc-information-hu… #SocialCare #CQC #CareQuality

How do you know what needs improving? Getting feedback is one thing. Finding the time to make sense of it and turn it into action is another. That's where QCS Feedback Surveys can help. Working alongside your team, it makes it easy to gather feedback from staff, the people you support and their families, spot trends, and build clear action plans you can put into practice. Because good feedback shouldn't just sit in a report. It should help you make improvements with confidence. See QCS Feedback Surveys in action: qcs.co.uk/qcs-feedback-surve… #SocialCare #CQC #CareQuality

Know a care provider who could benefit from QCS? QCS is the operational backbone for care providers across the UK, helping teams deliver care with confidence, consistency and the evidence to demonstrate it. Refer a provider through our Refer & Earn programme and, if they become a QCS customer, you'll receive a reward of up to £550.* Learn more: buff.ly/pseA28n *Terms apply. #SocialCare #ReferAndEarn #CareLeadership

A new chapter for health and social care leadership. With Emily Miles appointed as CQC’s new Chief Executive, our latest blog explores what changing national leadership could mean for providers and why strong, visible leadership matters at every level. Read more 👇 buff.ly/SjMoqWs #HealthAndSocialCare #CQC #Leadership #WellLed #SocialCare

Do you know what your next CQC inspection could look like? Our latest blog explores what the first Return to Good inspections are telling us, the areas the CQC is likely to focus on and what social care providers can do now to prepare. You'll find it, along with more expert guidance and the latest regulatory updates, in our CQC Information Hub. Because when expectations change, providers need the confidence to act, the consistency to deliver high-quality care every day, and the evidence to demonstrate it. Explore the hub: buff.ly/eQUdBxz

No care provider wants to receive a complaint. But when one does happen, responding with empathy, clarity and confidence can make all the difference. At QCS, we're here to support you through every scenario that comes with running a care service. Whether you're preparing for an inspection, updating policies or responding to a complaint, our practical resources are designed to help you act with confidence. Our How to Respond to a Complaint guide provides a clear framework for managing complaints professionally, from acknowledging concerns and carrying out a fair investigation to communicating outcomes and identifying opportunities to learn and improve. Book a personalised demo: buff.ly/4ObmCfE #SocialCare #CareLeadership #CareQuality

Certificate of Sponsorship (CoS) applications are becoming more challenging for care providers, with more applications being rejected. If you're recruiting internationally, getting your application right first time can help you avoid delays, stay on track and move forward with confidence. Join QCS and William Murch from Borderless for Session 1: The CoS Master Class on Thursday 23 July at 11am. We'll cover: • The most common reasons CoS applications are rejected • What a strong application looks like, including the supporting documents you'll need • Practical guidance to help you plan your workforce with confidence If recruitment is part of your role, join us for practical advice that can help you get your next CoS application right. Register here: getborderless.co.uk/webinars… #AdultSocialCare #SocialCare #CareProviders #WorkforcePlanning

Would your service be ready if CQC inspected tomorrow? Catch up on our recent webinar for practical insights on: • Inspection readiness • Evidence and audits • Mock inspections • CQC’s direction of travel Watch on demand: buff.ly/bJp9biR #CQC #AdultSocialCare

👂 Did you know 1 in 3 people live with a hearing impairment? Understanding hearing loss and adapting how we communicate can make a huge difference to someone's confidence, wellbeing and sense of inclusion. From reducing background noise to promoting awareness and supporting hearing aid use, small actions can have a big impact. Swipe through our carousel for practical tips on supporting people with hearing loss. ➡️ 💬 What communication tip have you found most helpful when supporting someone with hearing loss? #HearingLoss #Inclusion #Accessibility #DisabilityInclusion #HearingAwareness

"Can this resident still receive visitors?" Questions like this come up every day in social care. Your team needs trusted answers, fast. That's why we created Lyra. Unlike generic AI, Lyra only draws on expert-maintained QCS content, with every answer linked back to its source. Save time. Make confident decisions. Those are the moments that make people think, "Thank goodness for QCS." See Lyra in action: qcs.co.uk/lyra/?utm_source=x… #SocialCare #CareHomes #AI