
We are @nhsuhcw Patient Experience Team. Tweets monitored 8am-4pm Mon-Fri #WhatMattersToYouMattersToUs
Joined May 2022
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Our next #FFTFriday visit this week is to the Emergency Department @nhsuhcw.
This patient applauded the gynaecology team for their exceptional skill, compassion and professionalism, helping them feel confident through a complex procedure.
#WhatMattersToYouMattersToUs #FFTFriday
Our first #FFTFriday visit this week is to Endoscopy @nhsuhcw.
This patient appreciated the clear communication, reassurance and professionalism shown by the nursing and medical teams, helping them feel informed and supported throughout.
#WhatMattersToYouMattersToUs #FFTFriday
UHCW Patient Partners support by driving the patient and communities’ voices and work in partnership with the Trust to help improve its services to enhance patient care and experience across the Trust.
Get in touch to find out how to become a Patient Partner at UHCW.
We would like you to tell us what you think about our services. This helps us to make improvements and recognise members of staff who provide good service.
Please visit uhcw.nhs.uk/contact-us/did-w… or scan the QR code below to leave feedback on your recent visit to @nhsuhcw.
Our final #FFTFriday visit this week is back to Hospital of St Cross, Rugby @nhsuhcw.
This patient explains how extremely caring the staff were at the Day Surgery Unit.
#WhatMattersToYouMattersToUs #FFTFriday
Our next #FFTFriday sees us head over to Acute Medical Short Stay @nhsuhcw.
This patient would like to express their gratitude for the dedication of the AMSS staff and for how well cared for they felt during their time under their care.
#WhatMattersToYouMattersToUs #FFTFriday
Our next #FFTFriday sees us head over to Ward 12 (Surgical Assessment Unit) @nhsuhcw.
This patient would like to highlight how supportive and understanding the staff were during such a distressing time for them.
#WhatMattersToYouMattersToUs #FFTFriday
Our next #FFTFriday sees us head to Paediatrics (High Dependency Unit) @nhsuhcw.
This mum would like to express her sincere gratitude to the HDU nurses for the kind, compassionate, and excellent care provided to her daughter.
#WhatMattersToYouMattersToUs #FFTFriday
Our next #FFTFriday visit this week is to the Labour Ward @nhsuhcw.
This patient would like to thank the Labour Ward staff for making her birth experience calm, safe, and reassuring.
#WhatMattersToYouMattersToUs #FFTFriday
Our next #FFTFriday visit this week is to Clinic 5 @nhsuhcw.
This patient was delighted that staff were friendly and what an amazing Cardiologist they had.
#WhatMattersToYouMattersToUs #FFTFriday
Our first #FFTFriday visit this week for the Hospital of St Cross, Rugby @nhsuhcw.
This patient would like to say thank you and share how comfortable they have always felt when attending St Cross Hospital.
#WhatMattersToYouMattersToUs #FFTFriday
UHCW Patient Partners support by driving the patient and communities’ voices and work in partnership with the Trust to help improve its services to enhance patient care and experience across the Trust.
Get in touch to find out how to become a Patient Partner at UHCW.
We would like you to tell us what you think about our services. This helps us to make improvements and recognise members of staff who provide good service.
Please visit uhcw.nhs.uk/contact-us/did-w… or scan the QR code below to leave feedback on your recent visit to@nhsuhcw.
Our final #FFTFriday visit this week is to the Minor Injury Unit @nhsuhcw.
This patient explains how extremely polite the staff were in MIU.
#WhatMattersToYouMattersToUs #FFTFriday
Our next #FFTFriday sees us head over to Ward 23 @nhsuhcw.
This patient highlights the importance of staff being friendly in what can be a scary time for patients.
#WhatMattersToYouMattersToUs #FFTFriday
Our next #FFTFriday sees us head over to main Outpatient Clinic 3 @nhsuhcw.
This patient explains how quick and efficient the service was in Clinic 3.
#WhatMattersToYouMattersToUs #FFTFriday
Our next #FFTFriday sees us head to Ward 25 @nhsuhcw.
This patient would like to share their gratitude to all the staff on Ward 25.
#WhatMattersToYouMattersToUs #FFTFriday
Our next #FFTFriday visit this week is to the Physiotherapy Department @nhsuhcw.
This patient highlights how empowered they felt after leaving their Physiotherapy appointment.
#WhatMattersToYouMattersToUs #FFTFriday
Our next #FFTFriday visit this week is to the Neurophysiology Department @nhsuhcw.
This patient describes the benefits of getting their results on the same day as testing.
#WhatMattersToYouMattersToUs #FFTFriday
Our first #FFTFriday visit this week for the Hospital of St Cross in Rugby @nhsuhcw.
This patient shared their positive experience at the Laurel Unit.
#WhatMattersToYouMattersToUs #FFTFriday



















