We’ve fixed it!
Due to an unexpected service incident, users in the Asia Pacific region accessing the services via Turnitin Originality, iThenticate 2.0, and Crossref with AI Writing Detection may have experienced delays generating the AI Writing Reports. (1/4)
The incident occurred between the following times:
PDT: Wednesday, 14th October 20:08 - Thursday, 15th October 01:01
BST: Thursday, 15th October 04:08 - Thursday, 15th October 09:01
AEDT: Thursday, 15th October 14:08 - Thursday, 15th October 19:01 (3/4)
We regret any inconvenience this may have caused if you were impacted by today’s incident. For more information, please visit our status page: turnitin.statuspage.io/ (4/4)
A fix has been implemented, and we are monitoring the results.
There may be delays in AI Writing Report generation while we work through a backlog caused by the incident. (1/3)
This is impacting our users accessing Turnitin Originality, iThenticate 2.0, and Crossref with AI Writing Detection in the Asia Pacific region. Users accessing the services via an integration may also be affected. (2/3)
We invite you to track the progress of this incident while we work to bring the service back to optimum health. turnitin.statuspage.io/. (3/3)
We are still investigating the matter and we invite you to track the progress of this incident while we work to bring the service back to optimum health: turnitin.statuspage.io.
We’ve run into some issues.
Turnitin Originality, iThenticate 2.0, and Crossref with AI Writing Detection in the Asia Pacific region are currently experiencing an unexpected service incident.
During this time, you may experience delays in generating the AI Writing Report.(1/2)
Users accessing the services via an integration may also be affected.
We invite you to track the progress of this incident while we work to bring the service back to optimum health. turnitin.statuspage.io/ (2/2)
We’ve ran into some issues.
Turnitin, iThenticate 2.0, Crossref, Similarity, and Originality in the Europe and Asia Pacific region have experienced an unexpected service incident. Users may have experienced delay in Similarity Report generation. (1/5)
Asia Pacific Region:
PDT: Sunday, 20th of September at 17:45 - Sunday, 20th of September at 20:00
BST: Monday, 21st of September at 01:45 - Monday, 21st of September at 04:00
AEST: Monday, 21st of September at 10:45 - Monday, 21st of September at 13:00
(4/5)
We regret any inconvenience this may have caused if you were impacted by today’s incident. For more information please visit our status page: turnitin.statuspage.io/
(5/5)
We’ve fixed it!
We have identified that due to an unexpected service incident, users may have been unable to access Standard and Clarity assignment inboxes. (1/4)
The incident occurred between the following times:
PDT: Thursday, 3rd September 10:57 - Thursday, 3rd September 11:24
BST: Thursday, 3rd September 18:57 - Thursday, 3rd September 19:24
AEST: Friday, 4th September 03:57 - Friday, 4th September 04:24 (3/4)
We’ve fixed it!
Due to an unexpected service incident, you may have been unable to log into Turnitin, TurnitinUK, iThenticate.com today. Users accessing Turnitin via an integration also may have received errors when attempting to access the service.
The incident occurred between the following times:
PDT: Wednesday, 2nd September 20:40 - Thursday, 3rd September 1:27
BST: Thursday, 3rd September 4:40 - Thursday, 3rd September 9:27
AEST: Thursday, 3rd September 13:40 - Thursday, 3rd September 18:27
