@TryHelpful

Support comes from people, not software

 The Internet
helpful.io
Joined April 2014
  • Tweets16
  • Following11
  • Followers29
2Media
Just released 1.0 of our ruby library! rubygems.org/gems/helpful
2
Old but still great — Seven steps to remarkable customer service joelonsoftware.com/articles/…
1
The Welcome Email Robot Disaster bit.ly/1tfeY5y
1
1
Today's Support Driven Meetup just started. Take a look. plus.google.com/u/0/events/c…
1
Great discussion about sending "Ticket Received" emails. supportops.co/53-are-automat… Glad we decided against using ticket numbers in our app.

#53 – Are Automated “Ticket Received” Emails Useful?

This week, we’re looking at a great question from Mariah over at Runkeeper. Are automated “ticket received” emails necessary? Are they helpful for customers?

supportops.co
Here are some fancy graphs and stats from our launch yesterday. bit.ly/XoKKzH
1
1
Helpful: A new support tool for you to focus on being a helpful human producthunt.com/posts/helpfu… via @lachlanjc
5
9
@ilikevests Thanks again for the original idea.
I've been working on @TryHelpful for the past few months, and it's finally launching! I'm holding an AMA on PH: producthunt.com/posts/helpfu…
1
2
Helpful retweeted
Patrick@vanstee31 Jul 2014
Proud to announce that we're launching helpful.io today! Read our blog post about how it all started bit.ly/1nWxRI8
2
5
9
Launching Helpful—A community-built product bit.ly/1nWxRI8
1
3
3
<- Look at that good lookin' logo.
1
1
Helpful retweeted
Assembly@asm20 Jun 2014
Redesign: An Inbox Built for Speed [New post on Helpful by @vanstee] assemblymade.com/helpful/pos…
1
1
2
Helpful: Get support out of the way, focus on being a helpful human. helpful.io/ via @Jonnotie producthunt.co/posts/helpful
1
1
Load more