Because every customer lead deserves fast follow-up. Offices in London and Singapore. #TrackBack
London, England
Joined January 2011
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At TrackBack we are proud to be regarded as the European leaders in #tracking and #reporting to OEMs about the lead follow-up activity of their dealers. Some news on our R&D results in natural language processing and AI at bit.ly/TrackBackAI #leadmanagement #automotive
TrackBack and @ChrysalisCSL are delighted to announce that the TrackBack lead contact tracking solution is now fully integrated with the Chrysalis Loyalty Key2Key retention software. #keytokey #automotive #crm #customerexperience
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Our goal at TrackBack is to improve lead follow-up. One aspect of our service that has been designed to dramatically increase the speed of lead follow-up at the dealership is our dealer alert functionality.
#dealeralerts #leadmanagement #Automotive
bit.ly/trackbackdealeralerts
#VWFS has launched TrackBack as an integral part of their RENEW programme; fully integrated with the Chrysalis Key2Key system for Audi, SEAT and ŠKODA UK with the aim of rolling out across all the brands in the Group in 2020.
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#IAA2019 press day is complete and the IAA Conference will start tomorrow. Our European Sales Manager, Michael Huth, will be attending and is looking forward to great talks, discussions, exclusive insights and client networking! #iaaconference #beyondmobility #conference
Impressionen - Da. Wir haben für euch die Impressionen des ersten Pressetages auf der #iaa19 zusammen getragen. Genießt es!
Exciting times at TrackBack, with one team returning from Spain after successful user acceptance testing for a new client and a new product, whilst another team are back from an amazing new client project launch meeting in the USA! #newclients #automotive #businessgrowth
We have a great opportunity to join our fast growing team and are looking for Customer Experience Analysts who have excellent listening skills, attention to detail and the ability to self motivate. If that sounds like you then we’d love to hear from you!
bit.ly/trackbackcareers
@TrackBacknet is proud to announce that Nissan Motor GB is the latest manufacturer to use our award-winning services following the launch of our lead tracking systems and real-time reporting to their dealer network. #automotive #leadmanagement
bit.ly/trackbackclient
As consumers we are happy to research, compare deals and purchase various goods online but when it comes to #automotives, research shows that personal interaction with showroom staff is still an integral component in our decision making process. trackback.net/blog/personal-…
Our European Sales Manager, Michael Huth is attending the 19th Annual Automotive Retail and Distribution Summit in Amsterdam today and looking forward to meeting many of our industry leaders at this prestigious event! #engautoretail #automotiveretail #globalstrategy
Email lead follow-up can be quick, personalised, automated and measured...but does it help move customers along in their decision-making process and does it provide a good customer experience? #automotive #leadmanagement #EmailMarketing #CX
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Our Head of Technology James Davenport recently took part in the South Coast World Trade Summit 2019 @USSPark. International Trade is an important part of our business and James is experienced in successfully delivering our services in over 20 markets. #worldtrade #GlobalBritain
It’s going to be a busy few days for our Sales Director @IJPerkins as he takes in all that #ModernCX has to offer!
Looking forward to sitting on the Oracle CX for Automotive Industry Council event today. It promises to be an informative and exciting event here in Las Vegas. Will be good to catch up with my automotive colleagues. #moderncx @TrackBacknet
Are you passionate about #CustomerExperience? Are you experienced in managing a team and conducting Quality Assessment in a customer communication environment? If this sounds like you or someone that you know then we’d love to hear from you!
trackback.net/careers/we-are…
Who Does the Customer Really Want to Hear From...or more importantly, how can we ensure they arrange a test drive as quickly as possible? #automotive #leadfollowup #salesteam #CustomerExperience
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A great night at the @CitroenUK Excellence Awards in Hinckley last night where TrackBack were proud to sponsor the Best Sales Team Award which went to Robins & Day Liverpool - congratulations to them on an outstanding performance! #automotive #salesteam
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Congratulations to TrackBack customer @SuzukiCarsUK - voted top UK automotive brand in 2019 customer satisfaction index #automotive #ukcsi #customerexperience
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Suzuki Belux is the latest automotive client to launch TrackBack lead tracking and reporting service.
#automotive #suzuki #salesfunnel #crm #leadtracking #calltracking #leadgeneration #salestools #dealerinsight #CustomerExperience trackback.net/blog/suzuki-be…
As the big day gets ever closer and people's thoughts turn to family, laughter and turkey sandwiches - we'd like to take the opportunity to say thanks for an awesome 2018 and wish you all a very Merry Christmas and a Happy New Year! #MerryChristmas2018 #Automotive #ChristmasWish