TSW is the home for all JF Initiatives: Top Sales Leadership, Top Sales Futurists, Top Sales Magazine, Top Sales Awards, Top Sales Library & Top Sales Articles.
Paris & London
Joined January 2009
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We feature Nigel Edelshain @nedelsha, Kevin Eikenberry @KevinEikenberry and Colleen Francis @EngageColleen and #podcasts from Paul Fuller @membrain_com, Shep Hyken @Hyken and Mark Hunter @TheSalesHunter all here and more: bit.ly/32Uifl4 #sales #topsales
ALT Top Sales World inspiring the global sales community
The Power of a Different Room: The PRISM Board Governance Conference and Takeaways for CGOs amyfranko.com/board-conferen… via @topsalesworld
The Only Sales Skills AI Can’t Beat thesaleshunter.com/the-only-… via @topsalesworld
Top Sales World retweeted
The future of sales is more human than you think.
AI will make salespeople faster. But trust, expertise, authenticity, relationships, and referrals will make them valuable.
Use AI. Double down on what makes you human.
The Five Power Moves with Kelly Riggs membrain.com/blog/the-five-p… via @topsalesworld
CEO Pulse: Early AI Adopters See Big Returns vistage.com/research-center/… via @topsalesworld
Top Sales World retweeted
Judgment is a competitive advantage.
In the latest episode of Amazing Business Radio, Rachel Orston, @Instructure's Chief Customer Officer, explains why judgment develops through repeated practice, review, listening, and verification.
She also shares how Instructure uses customer feedback to shape product decisions and build trust. Customers need to know what their feedback changed, what won’t change, and why.
Plus, we discuss how human judgment can help companies safeguard against AI errors. Tune in!
hyken.com/amazing-business-r… #customerfeedback #AI #employeeexperience
Why Your Change Strategy Won’t Fix Uncertainty meridithelliottpowell.com/wh… via @topsalesworld
Top Sales World retweeted
Did you miss the October edition with Andy Miller, CEO of Big Swift Kick @bigswiftkick, on the cover and Jay Mitchell @JayMereo as the guest editor? Don't worry; you can still grab a copy: bit.ly/35uAeuR #sales #topsales #SalesTraining #SalesTeamDevelopment
ALT The October 2026 edition of Top Sales Magazine
Top Sales World retweeted
The future of sales is brighter than you think.
AI will change how we sell, but trust, authenticity, focused prospecting, and referrals will continue to separate top performers.
I’m breaking down why on Thursday’s episode of The Sales Hunter Podcast. Stay tuned!
Social and Workplace Trends for 2027 and Beyond vistage.com/research-center/… via @topsalesworld
Top Sales World retweeted
In this week's top 5, we cover National Customer Service Week, the CX engineer, CX lessons in the AI era, and more.
hyken.com/customer-experienc… #customerservice #customerexperience #CX
Where the “trusted advisor” gap really costs you inflexion-point.com/blog/whe… via @topsalesworld
Top Sales World retweeted
AI can handle the predictable. But customer service is full of situations that don’t have a predictable answer.
That’s why good judgment matters more than ever.
Thanks to Rachel Orston and @Instructure for the conversation and insights.
Read more: forbes.com/sites/shephyken/2… #customerservice #customerexperience #CX
How to Be an Effective Sales Manager with Walter Crosby membrain.com/blog/how-to-be-… via @topsalesworld
The Best Sales Question You’re Too Afraid to Ask thesaleshunter.com/the-best-… via @topsalesworld
Featured this week Shawn Casemore @ShawnCasemore, George Brontén @georgebronten and Jim Cathcart @jimcathcart #podcasts from Paul Fuller @membrain_com and Shep Hyken @Hyken and a video from Colleen Stanley @EiSelling all here: bit.ly/32Uifl4 #sales #topsales
ALT Top Sales World inspiring the global sales community
Out today, the October edition of Top Sales Magazine @topsalesmag and what an edition it is too, with Andy Miller @bigswiftkick on the cover. #sales #topsales #SalesTraining #SalesTeamDevelopment
The October edition is out today, with Andy Miller, CEO of Big Swift Kick @bigswiftkick, on the cover and Jay Mitchell @JayMereo in the guest editor seat. They are joined by Thomas J. Williams @SD_Firm, Kristie K. Jones @kristiekjones, Steven Rosen @StevenARosen, 1/2 >>
ALT Top Sales Magazine October edition out now
Top Sales World retweeted
In this week's top 5, we read about customer service lessons from the Disney Institute, consumer loyalty, profitability, holiday CX, and more.
hyken.com/customer-experienc… #customerservice #customerexperience #CX
