Industry analyst at @hfsresearch. Trying to get my head around how technology innovation pans out. Long suffering Spurs supporter. Comments are my own etc.
London
Joined February 2009
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To scale their #GenAI deployments, operations leaders must instill an outcome-centric governance mindset. Read our take on the @EY-@ServiceNow partnership proposing treating GenAI as an asset:
hfsresearch.com/research/ey-…
@HFSResearch @pfersht @saurabh_hfs
In the @ServiceNow ecosystem, the market dynamics are not a one-way traffic to market consolidation. Pure plays are scaling up, and now iconica is adding an innovative cooperative flavor.
hfsresearch.com/research/ico…
@HFSResearch @pfersht @saurabh_hfs #cloud
To make progress with GenAI we must cut through the market noise on AI. Enterprise adoption is all about integration and governance. Here are @HFSResearch ten #GenAI reality checks you need to take
horsesforsources.com/chatgpt…
@pfersht @saurabh_hfs #AI
The race for mindshare on #GenAI is as mindboggling as the discussions themselves. Yet, if you peel back the onion on @ServiceNow 's recent partnership announcements with @Cognizant , @Accenture , and @KPMG there is much more than meets the eye.
hfsresearch.com/research/ser…
@pfersht
The CIO mandate must be geared toward explaining IT’s value to the board while collaborating with business unit leaders. @HFSResearch research agenda for IT Services strives to provide thought leadership and convey the best practices from our community.
hfsresearch.com/research/the…
The @servicenow ecosystem is pivoting to transformation. The leaders are driving new themes such as cloud operations, GBS and ERP modernization. Read @HFSResearch's authoritative assessment of the market.
hfsresearch.com/research/hfs…
@pfersht @saurabh_hfs
Discussions on automation must be much broader than just reflecting the RPA afterlife. What we desperately need is better insights on how legacy and cloud native must finally come together:
hfsresearch.com/videocasts/u…
@HFSResearch @IBM @pfersht @saurabh_hfs #RPA #cloudnative
.#Cloud is no longer just a technology discussion. The more organizations progress toward cloud native #transformation, the more decision-making is shifting towards a business context.
lnkd.in/ejab95GR
@HFSResearch @pfersht #cloudnative @saurabh_hfs @teardowngeek
Tom Reuner retweeted
Have you registered for tomorrow's #FREE webinar with @HFSResearch? Join for exclusive analyst insights on their first ever HFS Horizons report for #CloudNative services. They're also sharing a sneak peek of their 2023 research agenda #ARchat hfsresearch.com/webinar/the-…
Hey
@CamdenCouncil your outsourced traffic wardens are dishing out PCNs to boost their margins, but you don't respond when challenged on them. You got your priorities wrong!! #FAIL
Operationalizing cloud native transformation must become a boardroom priority. HFS’ Seven Pillars of Cloud Native Operations provide insights to effectively drive those discussions. Read my two cents:
lnkd.in/eKtnZXUZ
@HFSResearch #AIOps #observability #SRE #DevOps
To manage the operations of UK's national rail operator represents a unique complexity. It took an #AI mindset, customized algorithms, and neural networks to deliver a solution that could handle such complexity. Read my two cents:
hfsresearch.com/research/net…
@HFSResearch @Wipro
Tom Reuner retweeted
We must never forget Johnson is a product of the Conservative Party. They created him and he was their poster boy. Lets not be deceived into believing they suddenly saw the light. Now he sits doing nothing till old Etonians pick a new leader ...ffs when are we going to change !!
Tom Reuner retweeted
Dear World, You may be wondering what happens next in terms of the British constitution. The answer is that 3 newspaper owners - all of whom are non domiciled in the UK for tax purposes - get together and choose our next Prime Minister or “Poodle”. The Queen then anoints them.
Chuffed to join a panel of great peers to discuss the state of the industry. Did anybody mention #cloud native transformation?
gsa-uk.com/resources/Documen…
@HFSResearch @GSA_UK #sourcing #cloudtransformation
Tom Reuner retweeted
We're looking for dynamic analyst talent! If you fancy the analyst lifestyle and want the thrive in the coolest analyst firm, ping me for a candid discussion. Location anywhere.
The #automation journey is a sprint and a marathon. Establishing #DevOps and enabling autonomous teams was key to success on that journey. Learn from the experiences of @HFSResearch OneOffice Awards winners in Native Automation @DNB and @TCS:
hfsresearch.com/videocasts/h…
@pfersht #AI
Tom Reuner retweeted
When apathy, incompetent political leadership, and ideology allows an activist The Supreme Court of the United States to ignore the will of 71% of Americans (Reuters/Ipsos poll May 2022) to over-rule a settled law, parts of Corporate America are stepping…lnkd.in/gd4wd4bb