Communications & commerce innovator. Sr. Editor, Sitecore; Founder, Redwood Age; Exec. Director, https://xitter.cf/t.co/QIb9wsDtkt and SF Bay Area Journalists
San Francisco Bay Area
Joined September 2011
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40-yr customer frustrated that @ATT promised us free phones but now charging us. Two ATT #CSR supes agree, but ATT refusing. Rotten #CX. #SeniorRipoff ☹️
Many people dream of leaving urban stress behind and moving to the country. I had that dream, and lived it out. And it far exceeded my highest expectations. Alas, after eight years of living in paradise on the Mendocino Coast, it'…lnkd.in/gfZHtjRC lnkd.in/gChGC4xd
We ccf ##excited to have you join our team. Any tips to hel#[ #hiring #packagingsolutions them get started? #newhire #welcome n lnkd.in/gNEn4s9U
Still have doubts about the vaccine? Not sure if you should get it? Maybe this man's story will help you decide.
#GetVaccinated #WearMask lnkd.in/g3UHXftQ
It was my pleasure to work with the very talented technology #technology journalist Junko Yoshida at UBMTech years ago. I'm sorry to see her go but wish her the very best in all that lies ahead. lnkd.in/dHBPuuG
Biogen: Access to Tofersen for Lisa Stockman - Sign the Petition! chng.it/Zfp8fCW9 via @Change
Save small-town Gualala, Calif. from Turning Into a Strip Mall - Sign the Petition! chng.it/hFXN7CPs via @Change #smalltown #environmental
Save my coastal village of Gualala, CA from turning Into a Strip Mall in a road-widening project that would nearly triple the size of the highway you see. (It includes NO landscaping.) PLEASE sign the Petition and SHARE this link. Thank you! chng.it/hFXN7CPs via @Change
Help me save my small town, please. Stop a move to turn tiny Gualala into a Strip Mall. Take a second to sign the Petition! chng.it/hZjnyVrF via @Change
Not sure I'd call it a "takeover" but #MachineLearning will change the way companies communicate with #consumers. lnkd.in/g4Huddm
Good snapshot of the changes taking place in #ecommerce, which is at 9.1% of all #retail revenue in US now. What's your guess for the end of '18? xitter.cf/Sitecore/status/943549…
Discover the six things we learned about #ecommerce this year with the following post from Sitecore's @wandac: siteco.re/2DixiDs
The general theme of my book 'Web Rules' in 2000, yet so few companies do this. xitter.cf/Sitecore/status/943140…
To get and keep our customers’ trust and loyalty, we must continuously strive to make their experiences with our brands exceed their expectations. More from Sitecore's @GeneDeLibero: siteco.re/2oN72xO xitter.cf/HeathWallace/status/94…
Today, #ecommerce accounts for about 9% of US retail sales, but many brands are sluggish in adopting the very technologies they need to win marketshare. Denial? or #Retail suicide? lnkd.in/gaXMpYg
Do marketers really need to learn machine learning? You bet. Here's my Q&A with Scott Liewehr, CEO of Digital Clarit…siteco.re/2gZwkWt
Tom Murphy retweeted
👍RT @AtwoodMichael: @markwschaefer always providing valuable thoughts #mpb2b xitter.cf/AtwoodMichael/status/9…
A top #Microsoft engineer advises #marketers to train themselves in #machinelearning. Tough, but good advice, imho. siteco.re/2xS3ZYC
