VP Marketing at @Loopreturns. Formerly @getzaius, @followcontinuum & @constantcontact. 4 years of NCAA athletic eligibility left.
Boston, MA
Joined August 2016
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If you’re a brand who can’t figure out how to think about free shipping on returns, let me tell you a little story:
They used these two strategies that got them a *100% LTV in customers who process a return*
loopreturns.com/blog/how-chu…
Great weekend. Got to watch Brady win another ring.
Awful weekend. Had to watch Brady win another ring.
Why hasn't anyone in #ecommerce figured out how to make returning a BUNDLE easy yet?
(pssst...we figured it out)
🔥 Bundles by Loop 🔥
👕 Exchange a single product within a bundle
🧺 Exchange the entire bundle
💻 Set your own rules for how bundle returns work
Check it out 👇
The playbook for #ecommerce growth has changed.
That's why we created The Exchange. A podcast dedicated to building REAL connections with customers through brand, loyalty, and post-purchase best practices.
And we have ecom giants lined up, ready to give away their secrets.
🔊 Sound on for this one 🔊
The Exchange is now streaming 🎙️🔥
Subscribe and listen here 👇
Apple Podcasts: podcasts.apple.com/us/podcas…
Spotify: open.spotify.com/show/6H7bge…
I've joined @LoopReturns as their VP of Marketing 🚀🚀🚀
And there are three reasons why 👇👇👇
#ecommerce #Shopify
Super valuable info from @ShipBob
Just launched: carriers.shipbob.com/
All major carrier data and trends on transit times since January 1.
This is v1, but very valuable in how you decide to ship today.
We will be adding a lot more in the coming days.
What else do you want to see?
I wish either of my kids would sit on a Zoom call with me. One is too shy, the other would destroy my keyboard in 10 seconds.
