Home building industry professional focussed on customer loyalty research and management. Public speaker, published writer and always in search of adventure.

Baden, Ontario, Canada
Joined May 2011
Last Chance | CHBA members, join @AvidRatings' Chief Strategy Officer, Tim Bailey & CHBA's Director of Marketing Natasha Rombough in tomorrow's webinar to find out how current market conditions are magnifying buyer fears and how to enhance value and leverage loyalty to drive sales. chba.ca/webinars
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NEW | Current market conditions are magnifying buyer fears. CHBA members, join @AvidRatings' Chief Strategy Officer, Tim Bailey & CHBA's Director of Marketing Natasha Rombough in a webinar on Nov. 23 to find out how to enhance value & leverage loyalty to drive sales. Register: chba.ca/webinars
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CHBA builders, don't forget to partake in a unique opportunity to find out what home buyers in your market prioritize! We'll do the bulk of the work for you. Register to participate in CHBA's Home Buyer Preference Survey, powered by @AvidRatings! chba.ca/survey-participation
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CHBA members get access powerful insight into today's new home buyer market through CHBA's annual nationwide market research study, powered by @avidratings! The call for participation is now open! CHBA builders, partake in this year's Home Buyer Preference Survey by visiting chba.ca/survey-participation Learn more about the Association and how to join at chba.ca/join #MembershipMakesADifference
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Calling all CHBA builders | Take advantage of a unique opportunity to find out what home buyers in your market prioritize by participating in CHBA's Home Buyer Preference Survey, powered by @AvidRatings! Gain valuable market insight and sign up to partake: chba.ca/survey-participation
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#DYK Accessibility features are a growing priority for many Canadians who are looking to age in place? CHBA’s 2023 Home Buyer Preference Survey – a nationwide market research study powered by @AvidRatings – offers insight into what new home buyers are look for in their home. To learn more, download the Survey FREE for CHBA members ($495 value) at chba.ca/buyersurvey
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#DYK @AvidRatings, the world’s leading resource for homeowner insights & building quality, is a CHBA #AllianceNetwork member? @AvidRatings has helped thousands of companies improve customer loyalty by providing valuable insights on the touchpoints that impact home builders' brand advocacy. Learn more about the CHBA Alliance Network: chba.ca/alliancenetwork
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#DYK New home buyers ranked stone and brick as their top choices for exterior finishes? Learn more about what new home buyers are looking for in their homes by downloading CHBA's Home Buyer Preference Survey, powered by @AvidRatings (FREE for members)! chba.ca/buyersurvey
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It is always a privilege to recognize homebuilders across North America that are performing the highest in customer experience. Stay tuned for our Avid Awards announcement! #avidcx #avidratings # #customerexperience lnkd.in/g3sUpayF
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Ever wonder how home buyers find a builder? CHBA’s 2023 Home Buyer Preference Survey – powered by @AvidRatings – breaks down the most popular first resources used by buyers when they're looking for a new home. CHBA members, get the survey for FREE at chba.ca/buyersurvey
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#DYK CHBA’s 2023 Home Buyer Preference Survey – a nationwide market research study powered by @AvidRatings – features a Top 10 list of features home buyers are looking for in a home in 2023? Watch to find out what they are or get your copy at chba.ca/buyersurvey
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Great chat! #AllianceNetwork member @AvidRatings offers a variety of resources for homeowner insights & building quality, & delivers CHBA’s annual Home Buyer Preference Survey. @AvidRatings, thank you for our unwavering support of the Association & industry. #CHBAHomeBuildingWeek
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Just Released!!! We are pleased to release the inaugural edition of our “State of CX” report for the homebuilding industry. Loaded with data and insights regarding customer experience in residential construction. Interested in a free copy? #avidratings #a…lnkd.in/gF8-ng3G
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Tomorrow is the first day of #CHBAHomeBuildingWeek! This week, CHBA members & HBA staff from the local, prov., & nat’l levels of the Association will meet in Banff, AB to discuss issues & efforts impacting the residential construction sector across 🇨🇦. Stay tuned for updates.
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Such a great audience for my presentation on leveraging CX to differentiate your brand. #avidcx #ibs2023 #cxtrends lnkd.in/gAkRxH4f
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