Throne Support. Got questions about Throne's Service? We're happy to help! For order specific questions, please use the "help" button of your Orders page.
Joined May 2022
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📢New Feature Alert!
📣Add Again Is Here
💜Ever had a gift so nice you had to add it twice?
🔁Now you can put purchased items back on your wishlist in one click. Go to your Orders page, click the three dots, and hit Add Again.
🔗Check it out here: throne.com/wishlist/orders/r…
📢 Our team will be off tomorrow, September 7th, in observance of the Labor Day holiday 🇺🇸
US mail and package delivery may be paused 📦, and banks will be closed 🏦. Delays in deliveries, withdrawals, orders, and support responses are normal and expected during this time.
Thanks so much for your patience and understanding while we're away! 💜 We'll be back and ready to help on Tuesday!
Great news!! 😍 Instant payouts are BACK!! 💜🎉
US creators can now use Instant Payouts through Throne Payouts again! 🇺🇸
If you run into any issues while withdrawing, please submit a Support ticket and we'll be happy to help. Thanks so much for your patience while this was being resolved! 🫶
📢 Our team will be off tomorrow, July 3rd, in observance of the Independence Day holiday
US mail and package delivery may be paused 📦, and banks will be closed 🏦. Delays in deliveries, withdrawals, orders, and support responses are normal and expected during this time.
Thanks so much for your patience and understanding while we're away! 💜 We'll be back and ready to help on Monday.
Throne Support retweeted
📣 Your community can now pay with PayPal!
You asked, and we listened. Head to your wishlist as usual, and PayPal will now show up as a payment option at checkout.
ALT Promotional graphic with fireworks: “PayPal Is Here! Now gift with PayPal at checkout,” above a yellow PayPal button.
Hi! Our withdrawal processor is currently experiencing an outage affecting Instant Payouts.
Funds are still on their way, but Instant Withdrawals may take longer than usual to arrive while the outage is ongoing. 💜
If you initiate an Instant Withdrawal during this time, the instant payout fee will be automatically refunded back to your Throne balance automatically.
We appreciate your patience and will share updates as soon as we have them!
📢 Our team will be off tomorrow, May 25th, in observance of Memorial Day 🇺🇸✨
US mail and package delivery may be paused 📦, and banks will be closed 🏦. Delays in deliveries, withdrawals, orders, and support responses are normal and expected during this time.
We’ll be back and ready to help on Tuesday 💜 Have a safe and happy weekend ☀️
Throne Support retweeted
👑After struggling with Twitter for nearly a year, auto tweets are back!
🎁We've noticed an uptick in users' auto tweet feature working again! Please reset your Twitter auto post integration and let your community test it out!
✨Reset Integration here: sbrew.link/1D5b11oY
ALT Mock tweet from Tina McLee thanking Timmy for a Throne Gifts item, with photos of two audio control devices.
Hi! We’re so sorry for the scare with items temporarily disappearing from wishlists 💜 This was a visual bug and has now been fully resolved by our tech team 🥳
Any contributions made to a crowdfund were safe and correctly accounted for. No action is needed on your end. Thank you so much for your patience while we fixed this!❤️
Hi! We’re aware that some users are currently experiencing withdrawal delays. We’re very sorry for the inconvenience - our tech team is on it. Rest assured, your funds are safe and on the way 💛
Just a reminder: Our team will be off tomorrow, January 1st for New Years Day. 🥳
US mail and package delivery will be paused, and banks will be closed. Delays in deliveries, withdrawals, orders, and support responses are normal and expected during this time. We're wishing everyone a safe and happy New Year!
🎄 Holiday Notice 🎄
Our team will be off tomorrow, December 25th, in observance of Christmas.
US mail and package delivery will be paused, and banks will be closed. Delays in deliveries, withdrawals, orders, and support responses are normal and expected during this time.
Thank you so much for your patience! Happy holidays!💜
Thank you for your patience while our tech team investigated this! ❤️ The issue should now be resolved. Please have affected users refresh their page. If the issue persists, let us know! 😊 💟
Hi! We’re aware of the issue some users are currently experiencing. Our tech team is actively investigating and working to resolve it as quickly as possible. Thanks for your patience!
Heads up! Our US team will be offline tomorrow in observance of the holiday.
📦 USPS/mail services and banks will also be closed, so please expect slight delays with deliveries and withdrawals. Thanks for your patience! ❤️
Hi! We are aware there are currently issues with logging in and creating new accounts. There is a temporary service outage which should be resolved soon ❤️🫶
The US staff will be off tomorrow, May 26th, for Memorial Day. US mail and package delivery will be halted, and banks will be closed. Delays in deliveries and withdrawals are normal and to be expected! This may also cause delays in orders and support. We appreciate your patience!
Just a reminder: Today, February 17th, is a federal holiday. US mail & package delivery are halted on this day, and banks are closed. Delays in deliveries and payouts are normal and to be expected! :)