Broken Three UK (@Three_Is_Broken) header
Broken Three UK (@Three_Is_Broken) profile picture

Broken Three UK

@Three_Is_Broken

Very frustrated Three customers. Have been with Three since the network worked. Not getting answers as to why the network seems broken recently.

 United Kingdom
Joined June 2019
  • Tweets8.3K
  • Following3.9K
  • Followers1.4K
892Media
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A couple of important email addresses for you @ThreeUK CEO - Robert.Finnegan@three.co.uk Chief Commercial Officer and in charge of the customer care teams  - Elaine.Carey@three.co.uk  Please don’t retweet this. I am sure they do not want customers to know.
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Please don’t email Robert Finnegan (@ThreeUK CEO) direct about the outage. He is busy counting his money.
Broken Three UK (@Three_Is_Broken) profile pictureBroken Three UK@Three_Is_Broken22 Jul 2021
A couple of important email addresses for you @ThreeUK CEO - Robert.Finnegan@three.co.uk Chief Commercial Officer and in charge of the customer care teams  - Elaine.Carey@three.co.uk  Please don’t retweet this. I am sure they do not want customers to know.
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So how do your customer get compensation for the outage, @ThreeUK?
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Broken Three UK retweeted
Ian (@w4ndle) profile picture
Ian@w4ndle25 Jun 2025
Replying to @Three_Is_Broken @ThreeUK
Was stuck in an 18 month contract with them. Never again. Excuses they gave were laughable
Image from Ian (@w4ndle)
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Who else is bored of the excuses from @ThreeUK about their terrible network? I heard the voice network is down (again)
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Has @ThreeUK got any better for you lately? Thought not :(
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Oh dear. Some things never change Three is broken 😞
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Three is still broken 😞 @ThreeUK
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Three is still broken and getting worse… 🤦🏾‍♂️
Millie (@Millie_Jacko) profile pictureMillie@Millie_Jacko11 Feb 2022
Hey @ThreeUKSupport don't really appreciate being called "deaf and dumb" when I'm trying to cancel my contract 'Get somebody else to ring' is not an acceptable solution for deaf people in 2022. Neither is the ableist phrase "deaf and dumb"
Image from Millie (@Millie_Jacko)
Image from Millie (@Millie_Jacko)
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Replying to @ThreeUK
@ThreeUK @ThreeUKSupport is there issues in the YO12/YO11 area?4 bars of 4g and absolute dreadfull data and broken calls. – at Scarborough, England
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Replying to @ThreeUKSupport
I pay for unlimited data on a mifi. I am not going to do much with 3 mb/sec I repeat what the hell is going on?
Image from omnia*munda*mundis🇬🇧 (@AmoreBrexit)
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Replying to @ThreeUK
@ThreeUK @Three_Is_Broken @ThreeUKSupport I used to get at least 60mbps on 4g Therefore my bills should reflect your poor Internet performance 🤬😡 #leavingASAP
Image from Moody_Dr🚏ver©️™️ 🚍 (@N0TINSERVICE)
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Replying to @Three_Is_Broken
@Three_Is_Broken @ThreeUK come on! everyday no network didnt happen when i was paying £72 a month???????????
Image from ✌🏻️russ✌🏻️ (@yidarmy1980)
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Replying to @ThreeUKSupport
@ThreeUKSupport I have been using your HomeFi for years without a problem until now. After a new router and new SIM, is this really the best you can offer me?
Image from Carolyn Parry FRSA FHEA FCDI RCDP (@CareerAlchemist)
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Broken Three UK retweeted
Luce 🦩 (@lucyflibbles) profile picture
Luce 🦩@lucyflibbles27 Jul 2021
Replying to @Three_Is_Broken
@Three_Is_Broken is anyone noticing 3 is particularly shocking this week?! I’ve not been able to use my phone without WiFi! On the plus side today is the LAST DAY of my contract 🥳
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Thankfully you have more than 2,500 followers so this should get resolved very quickly for you. I am not even joking. They will make this a priority 1 case.
Steve Litchfield (@stevelitchfield) profile pictureSteve Litchfield@stevelitchfield24 Jul 2021
Three bars of 5G pays off with a whopping Megabit per second. Woohoo! Aldershot. Again. @ThreeUKSupport
Image from Steve Litchfield (@stevelitchfield)
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Three bars of 5G pays off with a whopping Megabit per second. Woohoo! Aldershot. Again. @ThreeUKSupport
Image from Steve Litchfield (@stevelitchfield)
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Broken Three UK retweeted
Lee Bennett (@leembennett) profile picture
Lee Bennett@leembennett22 Jul 2021
Replying to @ThreeUKSupport
@ThreeUKSupport Decided ok would switch to Three as unlimited data. Is this threes speeds for 4G, dial up speed in a coverage area? #£35 #refund
Image from Lee Bennett (@leembennett)
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Broken Three UK retweeted
Ashley Charman (@wildguyash) profile picture
Ashley Charman@wildguyash22 Jul 2021
Replying to @Three_Is_Broken
@Three_Is_Broken May interest you: The Register: Watchdog slaps down Three's claims to be building the UK's 'fastest 5G network' – again. go.theregister.com/feed/www.…
Watchdog slaps down Three's claims to be building the UK's 'fastest 5G network' – again

Watchdog slaps down Three's claims to be building the UK's 'fastest 5G network' – again

: Company can't seem to help running its mouth, despite ASA's ruling last year

theregister.com
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Broken Three UK retweeted
Craig Hand (@monktus) profile picture
Craig Hand@monktus4 Jul 2021
The shot @ThreeUKSupport The chaser @O2 8th day of Three 5G maintenance. New o2 5G SIM in my phone. Partner moved to @VodafoneUK and @Plusnet VDSL install on Tue for triple redundancy.
Image from Craig Hand (@monktus)
Image from Craig Hand (@monktus)
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