
ALT Pic 1 – Sarah deserves to be heard. Illustration of a doctor and another person speaking to a third individual who is seen from behind. Text boxes around them read, “listening”, “diagnosis”, “belief”, and “care”. Sarah’s story has before and after columns. The before column reads, “in pain, not fully heard, did not feel understood”. The after column reads, “a doctor listened, took her concerns seriously, helped her get the right care”. Listening can change someone’s entire care experience. Logos for Disability Health Action Network and The Arc of Pennsylvania. QR code in bottom right corner.

ALT Pic 2 – Good care starts with listening. A small change like speaking more clearly, giving more time, or using a different tool can make care feel safer and more respectful. Number one. Listen; hear the patient’s concerns fully. Number two. Believe; take their pain and symptoms seriously. Number three. Understand; learn before making decisions. When providers slow down and listen, patients can feel safer, respected, and better supported. QR code in bottom right corner.

ALT Logo for The Arc of Pennsylvania. Disability Health Action Summit. Possibilities to progress. Icons of people with various disabilities and medical professionals are placed along a slight arch with a sunburst behind them. In the middle is an icon of a person with both arms raised in the air. March 24 to 25, 2027. Best Western Premier, Harrisburg, Pennsylvania. QR code in bottom right.

ALT Pic 1 – Emotional support is part of care. A quote reads, “Our son spent almost 3 months in Children’s Hospital of Philadelphia last summer. During that time he had extensive support from the child life team who provide emotional support before procedures and during everyday activities. Their support made an enormous difference to our son and had, I believe, a huge impact on his recovery.” Logos for Disability Health Action Network and The Arc of Pennsylvania. QR code in bottom right corner.

ALT Pic 2 – What this response tells us. Everyone in the healthcare setting from non-clinical and support staff to providers can have a major impact on the healthcare experience. Giving additional emotional support before procedures and during daily activities can help patients and families feel more supported. Support staff can help reduce stress, build trust, and improve the overall care experience. Logos for Disability Health Action Network and The Arc of Pennsylvania. QR code in bottom right corner.

ALT A world map in the shape of a globe, filled with a mosaic of photos of people with cerebral palsy. A circular banner wraps around the globe, repeating the words “50 MILLION. 50 MILLION. 50 MILLION.” Bold text reads: “There are 50 million people with cerebral palsy globally. That’s 50 million reasons for change.”

ALT Training should be practical and engaging. Illustration of 3 people at a whiteboard wearing white clinical jackets speaking to a group of seated people. Training should be practical, engaging, easy to remember, connected to real life experiences, and helpful in everyday healthcare settings. Better training can lead to better care. Logos for Disability Health Action Network and The Arc of Pennsylvania. QR code in bottom right corner.

ALT A laptop is open on a desk. A Slice of PIE, Communication from the Policy Information Exchange, Volume 27, Issue 3, Fall 2026. Pennsylvania and National Policy news impacting people with disabilities and their families. Logo for the Pennsylvania Developmental Disabilities Council. QR code in bottom right corner.











