
The official @TextNow customer care and support channel. For more online help visit: https://xitter.cf/t.co/dBFWFpxBCE Available 7 days a week from 10am - 5:30pm EST
Waterloo, ON & San Francisco
Joined March 2011
- Tweets4.7K
- Following251
- Followers13.1K
- Likes140
TextNowHelp retweeted
Due to the widespread AWS outage, TextNow services are temporarily unavailable. This issue is also impacting many other major platforms.
Our team is actively monitoring the situation and working to restore full service as quickly as possible. We’ll share updates as soon as we have them.
TextNowHelp retweeted
We are currently experiencing an issue that is preventing users from sending text messages. Incoming messages are also being delayed. We are working to resolve the issue and will provide an update as soon as we have more information.
TextNowHelp retweeted
❄️Happy Holidays! ❄️
We're spending today & tomorrow with our families, and won't be available for Twitter support.
Our live chat support, however, is available between 10am-5:30pm EST both today and tomorrow. Find them on textnow.com/wireless (bottom right-hand side)!
TextNowHelp retweeted
We are happy to report that our service issues from earlier today should now be resolved.
If you are still missing older conversations, please refresh the page.
If your messages are not being delivered promptly, please allow for a brief delay as we work on delivering them.
TextNowHelp retweeted
We hate seeing these attempts to take advantage of people during this vulnerable time. Be careful when receiving calls and texts from unknown sources and learn how to identify phishing scams here:
blog.textnow.com/blog/2020/0…
TextNowHelp retweeted
Thank you for your patience.
We can confirm that the service issue was a result of an AWS outage that has now been resolved.
If you are still unable to sign in or make a call, please DM us with your account information so we can take a look
TextNowHelp retweeted
We are currently investigating an issue where some messages, calls and log-in attempts may be failing.
We apologize for the inconveniences and will post any updates right here.
TextNowHelp retweeted
Thank you all for your patience.
We can confirm our service issues are now resolved. Special characters/emojis may still be missing, and we will post a further update to when those are fully functioning again!
TextNowHelp retweeted
Have you ever asked yourself... What can I do to save some money when it comes to cellular data usage? 🤔
We've come up with a list of ways to save data and money! You won't want to miss these tips & tricks 👇
blog.textnow.com/save-data-s…
TextNowHelp retweeted
Getting basic necessities for free is- well, for lack of a better term- freeing!
Other than having a phone number for free, what else do you wish was free?
12%Groceries 🛒
0%Toilet paper 🚽
0%Clothes 🧦
88%Utilities 💡🚰
8 votes • Final results TextNowHelp retweeted
We can now confirm that the issue with our website has been fully resolved 👏
If you are still experiencing any issues please send us a DM with your account information, and we’d be happy to take a look!
TextNowHelp retweeted
We have been made aware of an issue affecting our website. Our team is diligently working on reaching a resolution, and we appreciate your patience.
Please check back here for further updates!
TextNowHelp retweeted
We are still experiencing intermittent options with app notifications not being delivered.
We appreciate your patience!
TextNowHelp retweeted
We are currently experiencing intermittent issues with our app notifications not being delivered. Our team is diligently working on reaching a full resolution.
Please check back here for further updates!
TextNowHelp retweeted
For #EarthDay we thought we'd share some of our favourite photos taken by our TextNow employees.
If you have any photos you'd like to share, tag us and we'll share them too!
TextNowHelp retweeted
"Hey, my phone is dead, can I use yours to message __ back?"
If this sounds like a familiar story, then we think it's time you learned of the "log out of all other devices" feature 🤓
youtube.com/watch?v=XkFSKmQk…
TextNowHelp retweeted
❗️Hot Feature Alert❗️
Now available by popular request: Video Messaging on iOS 📹🙌
Here's how you can start:
👉Update your TextNow app to the latest version
👉Click on a conversation
👉Tap on the 📷 icon
👉Take a video!
👉Press send 💨
TextNowHelp retweeted
1. Hello....it's me, TextNow!
2. Have you tried TextNow? You can call and text to any U.S & Canada number for free!
3. Looking to be a part of the conversation? Download TextNow and get a real phone number for free! 🙌
What would your 3 texts be?
#TextNowTurns10
One of my favourite ways to celebrate TextNow's 10 year anniversary is to look at the numbers. We've had over 28 billion messages sent over the past decade. That's enough for every single person in the world to send 3 messages 😲
What would your 3 texts be?
#TextNowTurns10
TextNowHelp retweeted
It is our 10th anniversary, and we wanted to take a moment and thank our followers for all the support over the years.
Here's to the next 10! 🍾🎉🎂
#TextNow10











