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Joined May 2010
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NEW>> Monster mystery keeps family-run tour firm @nessiehunter cruising along at Loch Ness telegraph.co.uk/connect/smal… #smallbiz #Scotland #tourism

Monster mystery keeps family-run tour firm cruising along at Loch Ness

Not every small business owner can say they offer customers a chance to get up close and personal with a legendary monster, but Debi Mackenzie can.

telegraph.co.uk
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NEW >> How small business owners can prepare for the next crisis telegraph.co.uk/connect/smal… #smallbiz

Ask John: How small business owners can prepare for the next crisis

Q How can business owners prepare for crises?

telegraph.co.uk
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NEW >> Commit to causes and post entertaining content to engage Generation Z telegraph.co.uk/connect/smal… #smallbiz #marketing #customerengagement

Commit to causes and post entertaining content to engage Generation Z

Small companies who want to count young people among their customers should commit to a social cause, says Karen Correia da Silva, of consumer insights firm Canvas8.

telegraph.co.uk
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Alarm bells ring on the high street as retail sales collapse in May  telegraph.co.uk/business/201… via @telebusiness

Alarm bells ring on the high street as retail sales collapse in May 

The scale of the challenges facing retailers have been underlined by figures showing retail sales suffered their worst month in almost a quarter of a century in May.

telegraph.co.uk
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No joy for cash-strapped retailers as consumers reach "peak stuff" telegraph.co.uk/business/201… via @telebusiness

No joy for cash-strapped retailers as consumers reach 'peak stuff'

Total retail sales, which include food, non-food and online purchases, fell by 2.

telegraph.co.uk
Do ex-soldiers need more help returning to "civvy street"? telegraph.co.uk/business/201… via @telebusiness

Do ex-soldiers need more help returning to 'civvy street'?

James Stevenson is one of the thousands of former military personnel to have traded guns, barracks and patrols for computers, meetings and tea runs.

telegraph.co.uk
CBI boss tells Tory leadership contenders that they must be the party of business telegraph.co.uk/business/201… via @telebusiness
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NEW >> Optimism takes first place with small firms now accentuating the positive telegraph.co.uk/connect/smal… #smallbiz #awards

Optimism takes first place with small firms now accentuating the positive

Small company sentiment seems to have turned a corner, with business owners positive about their prospects for the first time since January, according to the latest Daily Telegraph Business Tracker,...

telegraph.co.uk
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What are the business credentials of the Tory leadership candidates? telegraph.co.uk/business/201… via @telebusiness

What are the business credentials of the Tory leadership candidates?

As the fight for the leadership of the Conservative Party intensifies, tempers are starting to fray.

telegraph.co.uk
Should more companies give employees a seat on their boards? telegraph.co.uk/business/201… via @telebusiness

Should more companies give employees a seat on their boards?

A company’s board has one purpose:

telegraph.co.uk
Can Slack kill email… or is it a new source of stress? telegraph.co.uk/business/201… via @telebusiness

Can Slack kill email – or is it a whole new source of stress?

Slack, the office messaging app that has been described as an email killer, will make its debut on the New York Stock Exchange on Thursday, following in the footsteps of Spotify last year in pursuing...

telegraph.co.uk
Boots plans to close hundreds of stores in fresh blow to high street telegraph.co.uk/business/201… via @telebusiness

Boots plans to close hundreds of stores in fresh blow to high street

Boots, one of the UK's biggest retailers, is planning to shut hundreds of stores across the country, delivering a fresh blow to the battered high street.

telegraph.co.uk
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UK tumbles out of world's 20 most competitive economies telegraph.co.uk/business/201… via @telebusiness

UK tumbles out of world's 20 most competitive economies

The UK has tumbled out of the world's top 20 most competitive economies as Iceland, New Zealand and Malaysia all overtook Britain.

telegraph.co.uk
NEW >> How to uncover an interview candidate's personality telegraph.co.uk/connect/smal… #smallbiz #interviews #customerservice

How to uncover an interview candidate's personality

Q John, I've often read answers where you recommend hiring staff based on their personality, but how can I test for it in interviews?

telegraph.co.uk
NEW >> @Jomasassociates founder, @SavageRoni: "Hiring your first employee is a big step" telegraph.co.uk/connect/smal… #smallbiz #entrepreneurs

Entrepreneur Roni Savage: 'Hiring your first employee is a big step; it's when you feel like a real...

Ten years ago, Roni Savage was in a quandary.

telegraph.co.uk
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NEW >> How stressed and overworked small business owners can tackle burnout telegraph.co.uk/connect/smal… #smallbiz #burnout #stress #entrepreneurs

How stressed and overworked small business owners can tackle burnout

More than one in two (53pc) small business owners have experienced burnout as a result of working too hard, found a recent study by accounting software firm FreeAgent.

telegraph.co.uk
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Veuve Cliquot's Business Woman of the Year, Jo Whitfield: 'Most consumers are female and we should reflect that' telegraph.co.uk/business/201… via @telebusiness

'Most consumers are female and we should reflect the people we serve': Veuve Cliquot's Business...

Jo Whitfield bursts into laughter when she is told that the Veuve Clicquot Business Woman of the Year Award has been unfortunately nicknamed the “poisoned champagne flute”.

telegraph.co.uk
"There's no need to say much in response; 'OK!' is OK" >> In the 2nd half of this week's column, Sir John Timpson shares some advice on tackling Mt Inbox telegraph.co.uk/connect/smal… #smallbiz #emails

Ask John: Never say sorry for being pushy when people fail to play their part

Q How can I be less pushy when following up with staff and clients?

telegraph.co.uk
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The spirit of the new corporate code can rebuild confidence in business telegraph.co.uk/business/201… via @telebusiness

The spirit of the new corporate code can rebuild confidence in business

Last year, following extensive consultation with companies, asset owners and asset managers, the Financial Reporting Council issued a revised UK Corporate Governance Code – the most recent in an...

telegraph.co.uk
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The naked truth behind the downfall of Jamie Oliver's restaurant chains  telegraph.co.uk/business/201… via @telebusiness

The naked truth behind the downfall of Jamie Oliver's restaurant chains 

Last August, Jamie Oliver admitted that 40pc of his business ventures had soured.

telegraph.co.uk
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