Check out my latest article: Disney’s Culture Did Its Job linkedin.com/pulse/disneys-c… via @LinkedIn

Most "naked emperors" keep talented leaders out of their dressing room. Healthy leaders aren't afraid to bring those they lead close - to invite them into their process - to open themselves up to critique.

In the absence of true hope… All that is left is feelings. – at Solana Beach, CA

Your Culture is Either Building Your Brand or Eating It Alive" by Anedot ⚓ anchor.fm/big-ideas-for-ever…

If you’re planning to check a bag don’t fly @British_Airways Clearly having problems keeping up and long wait times everywhere we’ve traveled with them. – at Hillingdon, London

#church movements are harder to build than church empires. – at Oxford, England

Most leaders overestimate what they can achieve in one year, but… underestimate what they can achieve in 3. – at Hackney, London

Upgrade your people before upgrading your technology.

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Organizational structure, like any structure, exists to SUPPORT staff...not hold them hostage to outmoded job descriptions and rigid bureaucracy. Success is found by increasing autonomy and empowering staff to find purpose through mastery of what they are best at.

Success favors those who produce more than those who perfect.

Mastery is practice. Mastery is staying on the path. “How long will it take me to master _________?” “How long do you expect to live?” is the only true response.

Things always take longer to happen than we think they should. Don't give-up - survive the dip - stay in the game - grow past your plateau. Most "overnight successes" are 10+ years in the making.

One set of values should be enough. If your core values require an independent list of staff values....it's time for new values.

#leaders who suppress dissenting voices and insist their decisions be followed without question create toxic cultures that mitigate growth. Mutual respect, trust, and empowerment are the leadership traits that drive success, sustain talent, and fuel innovation.

Triangulation is a pervasive culture-buster that creates massive amounts of sideways energy and inefficiency. If you're tempted to "rescue" a "victim" - help them confront their perceived "persecutor" with truth and love. Otherwise you become part of the problem.

Too many brands let "brilliant jerks" undermine their organizational culture and mitigate their potential. A healthy organizational culture will do more to fuel and sustain innovation than any single genius could ever dream. #culturebuiltmybrand

Important meeting? Show me the agenda! 4 techniques for effective agendas: 1) Define the purpose.(Discussion? Decision? Update?) 2) Allot realistic time. 3) Track decisions and action items. 4) Review previous decisions and action items at each new meeting.