Miss for the warrenty you telling me about is that from my purchase date right?

Thank you

Thanks for the update. Could you please clarify if this replacement unit comes with a fresh warranty or if it continues from my original purchase date? Also, can I expect the standard advertised battery life on this inspected unit? Looking forward to your response @boAtSupport1

Wait what do you mean by 'as good as new'? I purchased my product on 2nd Jan 2026, and all this happened within just 15 days. After all this crisis, I expect a brandnew,factorysealed replacement,not a refurbished one. Please clarify this immediately. @boAtSupport1 @RockWithboAt

I have already gone through a lot of harassment. Can you assure me that this is the final time? After the pickup of this trash unit, I expect new replacement without anymore excuses or drama. Please expedite this as I have already waited far too long.@boAtSupport1 @RockWithboAt

Can you justify your answer more accurately , what I am waiting for? You picked up my genuine product , ruin it , reject claim , telling fake product, promise me for a solution and sent back trash to me and again telling me for wait 10-15 days @boAtSupport1 @RockWithboAt

@boAtSupport1 @RockWithboAt @amangupta0303 @jagograhakjago

I am NOT giving any more time. I demand an immediate replacement with new unit or a full refund. If I don't get a confirmation. I am filing a complaint with the National Consumer Helpline (NCH) and the Consumer Forum for mental harassment and service deficiency. No more excuses.

I have already given you enough time, and the result is the disgusting condition of the product I received today (AWB: 35022117979834). Your team's behavior is highly unprofessional: @boAtSupport1 @jagograhakjago @amangupta0303

Thank you for the response. Looking forward to a quick resolution and a fresh replacement unit within 48 hours.

@RockWithboAt Horrible experience! Sent my headphones in perfect condition for warranty (Ticket: [63048875). Now rejected citing physical damage & sent these dirty photos. I have timestamped video proof of mint condition before handover. Fix this! @amangupta0303

The unit shown by the service center looks like it was kept in a junk yard. It is either damaged by your team or swapped. I will approach the Consumer Forum if not resolved immediately. @jagograhakjago