Digital Customer Interaction Experts

Manchester, UK
Joined February 2010
In the #BlackFriday madness, check out our CEO Alister Harris speaking to @McrDig about what brands can do to give the best online #customerexperience yet and making sure they’re with you for the long haul. manchesterdigital.com/post/s… #retail #customerservice #BlackFriday2021
Have You Dropped The CEx Bauble This Christmas? #entirely #customerexperience #technology #christmas #blackfriday # @teamlokulus @ @EntirelyMedia ift.tt/3xl2YVc
This week is National Customer Service Week! Research shows that improving employee engagement and capability leads to higher customer satisfaction. Did you know that here at Lokulus we can help revolutionise your customer service? How? Contact us today to find out! #NCSW21
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Amazing atmosphere at our offices this morning as we watched the cyclists set off for Stage 5 of the Tour of Britain! 🚩🚴🏼‍♂️ #tourofbritain
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EXCITING NEWS! Tomorrow our offices at Alderley Park host the start of the Tour of Britain Stage 5 - we can’t wait to be in the heart of the action as the cyclists set off right outside our building!📍🚴🏼‍♂️
T H I S W E E K 🚴‍♂️ @TourofBritain 🇬🇧 ⁠ 🚩 Stage 5 Start⁠ 🗓️ Thursday 9 September⁠ 🕰️ Event village open from 9:30am⁠ 📍 Glasshouse at Alderley Park⁠ ⁠ ➡️Head to the North Entrance & follow signs for spectator parking & event village 👋 alderleypark.co.uk/tourofbri… #CheshireToB
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⚡️WE’RE HIRING!⚡️ We have lots of exciting vacancies so if you like brilliant benefits, flexible working, pizza and table tennis… we think you’ll love it) ☑️ Solutions Consultant ☑️ Technical Support Engineer ☑️ Technical Author/Knowledge Specialist lokulus.com/careers/
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Our CEO, Alister Harris, has been talking to @ProlificNorth about what he’s learnt throughout his career so far, sharing some insightful advice and a particularly surprising revelation… Have a read below👇🏼 #leadership #thoughtleadership #AI #customerinteraction #techleaders
"I have had many lucky breaks, but my most fortunate must be being in the right place at the right time to acquire @TeamLokulus, which has a great team and customers." See what lessons CEO Alister Harris has learnt. prolificnorth.co.uk/features… #Tech #AI #ThoughtLeadership
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It's great to see our client @SagaUK receiving deserved recognition for their customer service - jumping from 24th to 7th place in the #UKCSI! We're really proud to be working with Saga to help keep their customer satisfaction on this upwards trend. #customerservice #cx
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To help combat the strain Covid has put on customer service, our technology acts to ensure the most critical enquiries are dealt with first - increasing customer and workforce satisfaction Contact sales@lokulus.com to learn more bbc.co.uk/news/business-5773… #customerexperience #AI
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It’s not every day England get through to the knock-out stages of the Euros, so it felt only right to celebrate the occasion (and victory!) with pizza and beers in the office! ⚽️🍕
We’re SO proud to have achieved a place on 3 ‘@bestcompanies to Work For’ lists! After the strangest year, it feels amazing to share these achievements with our brilliant team - the people that make life at Lokulus so special🌟 #bestcompaniestoworkfor #bestcompanies2021
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We’ve completed our Virtual Fitness Mission! We walked, ran, cycled, gardened and yoga’d our way along the 6,850-mile journey to Egypt, raising an amazing £185 for our charity of the year, @refugecharity What’s next?! #teamworkmakesthedreamwork #virtualchallenge #virtualteam
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To mark #mentalhealthawarenessweek, our Wellbeing channel is being populated with lots of great tips to help us look after our mental health, connect with nature and feel its benefits on our wellbeing🍃 #mentalhealth #wellbeing #mentalhealthawareness #connectwithnature
🌟WE'RE HIRING!🌟 If you're a Software Engineer experienced in JavaScript & C# and like the sound of a competitive salary, generous benefits package & flexible working, apply now! lokulus.com/careers/ #javascript #recruitment #softwareengineer #techjobs #northwestjobs
We are so proud to have been recognised as one of the UK’s 100 best small companies to work for! We can’t wait for @bestcompanies Live on 21st May to celebrate our achievement and all of our incredible employees🌟🏆 #bestcompanies #bestcompaniestoworkfor
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We’ve walked, ran, cycled and even yoga’d our way around the world during our virtual fitness mission, individually clocking up the miles to move our virtual marker towards our team finish line in Egypt. 1,000 miles to go - let’s do this!🏃🏽 #teamwork #virtualmission
So what does a Customer Success team actually do? Next week we'll be sharing all the answers and revealing what makes a CS team so invaluable in delivering and managing first-class customer experiences. #cx #customerexperience #customersuccess #customerinteraction #omnichannel
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Working from home hasn’t stopped us getting together for a social, as we took part in the @CrystalMazeHQ Dome from Home experience last week. The crazy challenges provided some brilliant mid-week entertainment! #team #experience #workingfromhome #entertainment #teambuilding
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