http://t.co/8LHilqYN Curated telecom, voice, and UC news. http://t.co/8LHilqYN is home of PinDropSoup Telecom blog and offers research by @davemichels

Boulder, CO
Joined October 2011
#TwitterPoll: Has anyone tried the #HangoutsMeet live captioning feature?
50%Yes
50%No
2 votes • Final results
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Microsoft Outage Takes Outlook and Teams Offline. Teams is so big that this could affect GNP. buff.ly/3Z4XYSJ
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Livestream coming up with the author of Bridging Innovation, everything you wanted to know but were afraid to ask about Analyst Relations. Special Guest: Christopher Irwin-Dudek of NICE. buff.ly/3Z927F9
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The annual research note, a deep dive into the CCaaS MQ, is now posted for TalkingPointz subscribers: buff.ly/3V3qOBV #CCaaS #CX This note takes a look at what's between the lines. It offers explanations of why some dots moved so much and some not at all.
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Surprise! It turns out that there is a relationship between CSAT and Shareholder Value - NICE proved it. Though most organizations believe bad service is the best way to make profits. See Post on NoJitter. buff.ly/40Yg1wC #CCaaS
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Twitter’s heir apparent isn’t X or Threads — it’s Bluesky theverge.com/2024/11/23/2430…
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'AI heralds the end of complex ceiling microphone set-ups' dlvr.it/TBhxCF
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#UCWeeklyNews for July 1 2024 - Danto and Maldow chat about InfoComm and TP xitter.cf/i/broadcasts/1MnxnMwlO…
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#UCWeeklyNews for July 1 2024 - Danto and Maldow chat about InfoComm and TP xitter.cf/i/broadcasts/1DXxyjqAq…
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#UCWeeklyNews for July 1 2024 - Danto and Maldow chat about InfoComm and TP xitter.cf/i/broadcasts/1YqJDgZpQ…
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