Hey 👋 Great question! Concert Cash isn't necessarily limited to the general public onsale. It depends on whether the event and ticket offer are eligible. You can try using your Concert Cash during tomorrow's artist presale. At checkout, select “+ Add Credits / Promo Codes / Gift Codes” and enter your code. You can also check eligible shows and redemption details here: help.livenation.com/hc/en-us… -EE

Hey 👋 Please check your DMs so we can assist you further with your urgent concern! -EE

Hey 👋 We understand your frustration, especially after paying for tickets you couldn't use. Please follow and send us a DM at @TMFanSupport with your event details so we can look into your concerns and guide you to the appropriate support team. -EE

Hey 👋 Are you using a VPN for safe browsing? You may need to uninstall the VPN to use the app normally, or delete and reinstall the app. If you're on a mobile phone, switch off Wi-Fi and try using mobile data instead. Please clear your browser history and cookies in Chrome, then use Chrome in Incognito mode and log back in. As a last resort, restart your phone and try again. If you're still having trouble after trying those steps, please send us a DM and we'll take a closer look. -NG

Hey 👋 Please check your DMs for a message from us. -NG

Hey 👋 Presales and general onsales have separate ticket availability, so tickets may still be available during the general onsale. However, availability isn't guaranteed and can change quickly depending on demand. We recommend checking the Calvin Harris event page when the next presale or onsale begins for the latest availability. -AG

Please check your direct messages. We have responded to your message. -AG

Hey 👋 We'd like to look into this for you. Please DM us so we can investigate further, thanks! -TK

Hey 👋 We'd like to take a closer look into this for you. Please DM us so we can investigate further, thanks! -TK

Hey Ellie 👋 Are you using a VPN for safe browsing? You may need to uninstall the VPN to be able to use the app normally or delete the app and download it again. If you are using a mobile phone, please switch off the WIFI and use the data and try that as well. Please clear your browser's history and cookies on Chrome and use Chrome in incognito mode and log back in once you have cleared everything. As a last resort, please turn off your phone and restart it. If these steps don’t clear the error message, send us a DM so we can take a closer look. -TK

Hey 👋 We'd like to look into this for you. Please DM us so we can investigate further, thanks! -TK

Hey 👋 We only have information on events ticketed through Ticketmaster. If the Atlanta show isn't listed on our site, we recommend checking with the artist or venue for ticketing details! -TK

Hey 👋 We've reached out to you via DM! Please check your messages so we can assist you further. 💙 -EG

Hey 👋 We'd be happy to look into why your resale tickets aren't appearing on the event page! Please follow and send a DM to @TMFanSupport so we can review your listing and assist you further. -EE

Please follow @tmfansupport and DM us with your details and a team member will be in touch. -AG

Hey 👋 Are you using a VPN for safe browsing? You may need to uninstall the VPN to use the app normally, or delete and reinstall the app. If you're on a mobile phone, switch off Wi-Fi and try using mobile data instead. Please clear your browser history and cookies in Chrome, then use Chrome in Incognito mode and log back in. As a last resort, restart your phone and try again. If you're still having trouble after trying those steps, please send us a DM and we'll take a closer look. -NG

Please check your direct messages. We have responded to your message. -AG

Hey 👋 Are you using a VPN for safe browsing? You may need to uninstall the VPN to use the app normally, or delete and reinstall the app. If you're on a mobile phone, switch off Wi-Fi and try using mobile data instead. Please clear your browser history and cookies in Chrome, then use Chrome in Incognito mode and log back in. As a last resort, restart your phone and try again. If you're still having trouble after trying those steps, please send us a DM and we'll take a closer look. -NG

We've responded to your DM! Please check your messages. 💙 -EG

Hey 👋 We understand your concern about losing access to your account when your old phone number expires. 💙 If you still have access to your old number, you can update it in your Ticketmaster account settings. If you're having trouble making the change, please send us a DM @TMFanSupport . -EG