Official Support for @ThunderLotus! Office hours: weekdays 9am to 5pm UTC-4. #Sundered #Jotun #Spiritfarer #33Immortals support site here: https://xitter.cf/t.co/uyvV3TQ0CR
Montreal, Canada
Joined August 2020
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Friends, please check out our fresh new dedicated SUPPORT PAGE for the most up to date information on known issues for #Spiritfarer! There's even a handy support form there, if your issue isn't listed! 👉thunderlotusgames.com/suppor… Thanks for your ongoing patience and understanding!
We just published a new Patch to both #Sundered and #Jotun, but to do so, we needed to update the game's Unity version.
This resulted in a sizeable update for everyone. Super sorry for the inconvenience!
Patch Notes 👇🏻
thunderlotusgames.com/suppor…
thunderlotusgames.com/suppor…
We just published a #Spiritfarer itch.io patch for Linux to fix an issue that stopped the build from booting properly.
Click here to read other patch notes 👉🏻
thunderlotusgames.com/suppor…
Please note that we're going away on vacation!
If you encounter an issue, please refer to our database: thunderlotusgames.com/suppor…
Otherwise, we'll be back in early January to help! Enjoy your holidays! 🎄
Small update to #Spiritfarer on #NintendoSwitch
We fixed an issue with the framerate that would cause it to oscillate drastically. The frame rate is now locked at 30.
Click here to read the patch notes 👉🏻
thunderlotusgames.com/suppor…
The studio is going on its annual two week summer vacation!
If you encountered any issue with our titles, do make sure to read through our documentation for help 👉🏻
thunderlotusgames.com/suppor…
Take care and see you soon! 💛
We just published a small bugfix update to #Spiritfarer on #Steam #Epic and #GoG for Windows.
Note that Linux / OSX will come at a later date.
Click here to read the patch notes 👉🏻
thunderlotusgames.com/suppor…
We're currently investigating an issue in #Spiritfarer where players aren't able to exit the Blueprint Station (build/edit/improve modes).
If you encounter this issue, please read the following article and let us know what happened 👉🏻
thunderlotusgames.com/suppor…
It came to our attention that #Spiritfarer has some issues launching properly on #SteamDeck
We're investigating the issue with Valve, sorry for the inconvenience!
We just published a large bugfix update to #Spiritfarer on #Stadia #NintendoSwitch #PS4 and #XboxGamePass.
Click here to read the full patch notes 👉🏻
thunderlotusgames.com/suppor…
Small hotfix to #Spiritfarer was issued to #Steam #GoG #Epic and #Itch to fix a handful of issues, most notably an issue with Alice's "On Shoop, Two Sheep" quest key item disappearing.
Click here to read the full patch notes 👉🏻
thunderlotusgames.com/suppor…
The issue has been fixed and resolved. A patch has been issued!
If it still doesn't work on your end: please select "Verify Integrity of Game Files" in Spiritfarer's Properties!
Spiritfarer: Farewell Edition is currently unable to run on MacOS computers with Silicon processors.
We're currently working on a fix, sorry for the inconvenience!
We just published a large bugfix update to #Steam #GoG and #Epic for #Spiritfarer.
Click here to read the patch notes 👉
thunderlotusgames.com/suppor…
We're currently investigating an issue in #Spiritfarer regarding notes not appearing/disappearing during the Guitar minigame.
If you encounter this issue, please read through this thread and answer the following questions!
At the time when you encountered the issue, were you in the Field or the Garden?
Were you playing with a keyboard/mouse? If so, Qwerty, Azerty, Dvorak?
If you're playing on controller, which one do you use?
And finally, which language are you playing in?
We're off for the holiday season!
We're coming back January 4th, sorry in advance for the delay in communications!
We wish you all happy holidays & a happy new year!
Small update to #Steam for #Spiritfarer to fix an issue with our Report a Bug feature and Stella's sporadic blurry state.
Click here to read other patch notes 👉
thunderlotusgames.com/suppor…
We published a #Spiritfarer hotfix to #Epic fixing a major issue regarding file pathing being blocked blocked when more than 220 characters were used.
Click here to read other patch notes 👉
thunderlotusgames.com/suppor…