
Transforming 911 for public health, justice, and safety. An initiative of @UChiUrbanLabs and many collaborators.
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ALT STAR is a pilot program started in June 2020 that provides response to 911 calls related to substance use, mental health crises, and people who need help connecting to services. Staffing: Teams of 1 LSW and 1 paramedic. 1 van, M-F 10AM-6PM. 4 case managers can be brought in to do follow-up. Co-responder team, STAR, and victim response are all staffed by civilians. PD has no oversight. Funding mechanisms: 68% goes toward Medicaid for co-responders (possibly a bit higher for STAR). City picks up the rest of the cost. The Caring for Denver initiative uses sales tax to fund mental health initiatives including police.

ALT Transform911's seven-point plan. 1. (Re)Introducing 911: Everyone knows the number, almost no one knows how it works. 2. Putting the People in 911: Community partnership is essential to a 911 system that works for everyone. 3. Advancing the Workforce: There's no 911 without a recognized, supported, professional workforce. 4. Making 911 Independent and Equal: ECCs that are independent and equal to other local first response systems help improve equitable outcomes. 5. Ensuring the Right Response at the Right Time: A diverse ecosystem of responses reduces reliance on the police by default. 6. Strengthening Data and Tech Standards: Reliable and ethical data and tech improves responses. 7. Securing National-Level Support (for 911): Effective, equitable emergency response locally requires unequivocal support federally.







