While I've made many wonderful connections here, please know this is my last Twitter post.

"When people are financially invested, they want a return. When people are emotionally invested, they want to contribute." Simon Sinek #QSMFridayQuote

Here's how to answer the question, “How can I know what I think till I see what I say?” attributed to Graham Wallas and E.M. Forster. ow.ly/2c4p50Lwvbr

"It is unreasonable to expect disengaged, disgruntled or otherwise disillusioned employees to deliver the type of service that will lead customers to fall in love with your brand." Ron Johnson #QSMFridayQuote

When leaders step out of their comfort zone and serve others, success is guaranteed. #Leadership #PeopleSkills katenasser.com/introverted-l… via @KateNasser

How the pandemic changed customer service for everyone. ow.ly/r27i50LqGcB

"Halloween is not only about putting on a costume, but it's about finding the imagination and costume within ourselves." Elvis Duran #QSMFridayQuote

"It's that time of year when I get to pretend the 5 lbs. of candy I bought is for trick-or-treaters." Source unknown, but it sounds like me.

“I asked, ‘What would you like me to do when you feel stuck?’ She said, ‘Do what you do best. Ask questions. Help me find an answer.'” Peter Drucker #QSMFridayQuote #FacilitationWeek

What I Enjoy about My “Work” as a Facilitator (re-posted in honor of #FacilitationWeek) @IAFacilitators ow.ly/y5QP50LbWlN

"When I grow up I want to be a facilitator." I never said those words but happily that's what happened as my career evolved. I'm proud of my work as a facilitator and honored to be part of the international facilitator community. @IAFacilitators @FacWeek facilitationweek.org

"During my 87 years, I have witnessed a whole succession of technological revolutions; but none of them has done away with the need for character in the individual, or the ability to think." Bernard Baruch #QSMFridayQuote

"Never push loyal people to the point where they don't give a damn." Peter Drucker #QSMFridayQuote

There are times when you have to step up for your employees. Here's how one business owner did just that. ow.ly/Z6ao50KO9gu

An interesting perspective on employee disengagement. "What’s All the Noise about Quiet Quitting?" | Kincentric ow.ly/Qvjb50KPlQb

"Knowing when not to talk is an art." TimDenning #QSMFridayQuote

It helpful to know what NOT to say: "How To Talk To Someone With Cancer" | Katie Deming | TEDxReno ow.ly/aTIA50JOUGf via @YouTube

Recession-Proof Marketing foundrymag.com/issues-and-id…