
Service design to improve customer + employee experience for the worlds leading brands. Part of @sutherlandcorp. Sign up to our Lab Notes: https://xitter.cf/t.co/GeLEblUkRF
London, UK & San Francisco, US
Joined September 2013
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How do you measure the impact of your design work?
Let us know—what metrics are you using to measure your designs?
uxplanet.org/measuring-desig…
#UXDesign #DesignMetrics #UserExperience #DataDrivenDesign #SutherlandLabs
By enhancing the usability of charging infrastructure through thoughtful UX design, we can alleviate user concerns and drive the transition to zero-emission mobility. 💚
Read more about our findings and recommendations here:
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#EVAdoption
🎄✨ It’s beginning to look a lot like Christmas at Sutherland Labs! ✨🎄
🎁 Whether you’re planning your next project or just dropping by, we wish you a magical holiday season.
#SutherlandLabs #ChristmasAtTheLabs #FestiveVibes #CreativeSpaces #LondonStudios #HappyHolidays
Our December edition of Lab Notes is here! ❄️
This month, we’re diving into the pivotal role of UX in EV adoption, highlights from Jamie’s panel on AI in user research, and much more.
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#UXnewsletter
In our latest blog post, we delve into the pivotal role of user experience (UX) in accelerating electric vehicle (EV) adoption. ⚡
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#EVAdoption #UserExperience #ChargeAnxiety
Fun fact - 11th December 2014 was our first ever studio booking at Shorts Gardens (London). 10 years of research at the Labs!
#SutherlandLabs #10yearsofSutherlandLabsLondonstudios #thenandnow #UXLabs
What do value, B2B users, and product-market fit have in common? They’re key concepts for UX designers transitioning to Product Design.
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#UXDesign #ProductDesign #DesignCareers #ValueDrivenThinking
✨ In the heart of London, Sutherland Labs offers premium spaces with expert support that takes the stress out of planning meetings and events.
🔗 Check out our spaces: ow.ly/SpRL50UlFoh
#LondonEventSpaces #LondonMeetingRooms
At Sutherland Labs, we believe that great design begins with a deep understanding of how real people experience the world around them.
Ready to transform your service through insightful research? Let's discuss how we can collaborate to achieve your goals.
#ResearchServices
Looking for the perfect space to host your next meeting or workshop in London?
Our meeting rooms at Sutherland Labs offer a range of meeting room options to suit your needs:
ow.ly/UXgK50UgABT
#MeetingRooms #LondonEvents #SutherlandLabs #Workshops #TeamMeetings
🌍The road to net-zero isn't just about innovation—it's about understanding people.
Catch up on our blog post, where we explore why Green Tech must prioritize user needs to drive real change.
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#GreenTech #NetZero
Earlier this week, our very own Jamie Taylor took the stage at EPIC Redux: AI Meets Human - Who's Really in Charge?
#AIInResearch #UXDesign #SutherlandLabs #UserResearch #AIAndHuman #EPICRedux
The Sutherland Labs team is heading to the London EV Show today! 🌍🔋
Stay tuned for insights and updates from the event!
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#LondonEVShow #EVInnovation #FutureOfMobility
What makes a well-designed website? Design Week’s "Ten Takes" gathers insights from ten industry experts, offering unique perspectives on this essential question.
Let’s discuss it below! 👇
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#DesignLeadership
EPIC Redux: AI Meets Human – Who's Really in Charge?
Join us on 26 November to explore how AI is reshaping human connection, expertise, and power dynamics. Featuring groundbreaking research, PechaKucha talks, and panel discussions.
🔗 ow.ly/yQRm50U9OIu
From campfires to collaboration: Discover how summer camp shaped Christine’s approach to workshop facilitation. 🏕️
👉 Read the full article here:
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#UXWorkshops #FacilitationTips #SutherlandLabs #InnovationThroughPlay #UXResearch
We loved this piece on the importance of in-person focus groups. As technology advances, it’s easy to rely solely on digital methods, however, face-to-face interaction can produce quality insight
Article:
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Spaces:
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Our latest article explores how UX research can guide brands through the complexities of user needs and biases, helping to avoid unexpected results
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#USelections
Later this month some of our team will be attending Co-Lab Continued 2024 by dscout; a virtual conference focused on the future of UX, with an emphasis on Generative AI, expanding UX influence, and driving business impact.
ow.ly/GHyQ50U5XNN
#UXResearch #SutherlandLabs
We had the pleasure of leading our 'Labs for All - Empathy Workshop' with the incredible team at PRELOADED. It was an inspiring day filled with eye-opening discussions, hands-on exercises, and powerful stories that showed the true impact of empathy in product and game design. #ux












