
content designer, civil servant, ex-@medway_council ex- @gdsteam content design trainer, ex-librarian
Chatham, Kent, UK
Joined November 2008
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My latest blog post: It takes 2: how we use pair writing gds.blog.gov.uk/2016/09/21/i…
nngroup.com/videos/genai-con… via @nngroup
Top content design tips!
Most of the main players follow this best practice, but product-specific AI often doesn't.
Are you considering a new career in #ContentStrategy or #ContentDesign?
Or maybe you want to develop your existing skills?
Here are my 7 insights from 25 years of running content training for @PTCBookHouse: publishingtrainingcentre.co.…
Fantastic overview of How AI is changing the landscape for content strategists and designers, by Lauren Pope:
lapope.com/2024/09/13/how-ai…
Sue Davis retweeted
This weekend! Your last chance to celebrate #Medway #WomensHistoryMonth with us @NetCommunityHub with @Scattyjan @FunnyWomenLynne @SueDavis68 @DidiBergman @Sajenks42 and more ❤️
I'm one of the fearless females talking about all things creative, tech and women, at the finale of Medway Women’s History Month! Come along:
rochesterlitfest.com/2025/01…
Sue Davis retweeted
Coming up this weekend: the Finale of @RochLitFest’s #Medway #WomensHistoryMonth events.
At noon, meet Medway’s Creative Women @Scattyjan with @FunnyWomenLynne and @SueDavis68 …
waldersladehub.org/2025/03/0…
1/2
Just emailed my MP @TrisOsborneMP about the Assisted Dying Bill.
I've got huge concerns. There's no way such an important decision should be rushed through Parliament.
We should have a #referendum but in the meantime MPs should vote against it.
#together @togetherdec
Prioritisation for content teams: a guide | La Pope lapope.com/2023/11/02/priori…
Sue Davis retweeted
How to design button labels (with 3 simple rules):
1. Use a verb
2. Be specific
3. Be clear
Examples:
- ‘Continue’ not ‘Next’
- ‘Return to notes’ not ‘Done’
- ‘Close message’ not ‘OK’
Sue Davis retweeted
I'm looking for a new content design contract.
I've previously worked at Co-op, DWP, Our Future Health, DEFRA and Manchester City Council.
Any contacts, recommendations or retweets appreciated.
Sue Davis retweeted
Humans doing the hard jobs on minimum wage while the robots write poetry and paint is not the future I wanted
Sue Davis retweeted
In this article, @claracloggins and @NiaRCampbell chat about what mental models bring to content design, and why it's essential to understand how your users view the world.
contentdesign.london/blog/me…
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workingincontent.com/newslet…
Reinstate Marc Riley & Gideon Coe's BBC 6 Music shows - Sign the Petition! chng.it/CfKyf2r5 via @UKChange
‘Content strategy concepts that got us here are not the same ones that will serve us now and in the future.’ Content Strategy: Letting Go of Unified, Leaning into Integrated - Content Science Review review.content-science.com/m…
Sue Davis retweeted
this dog park bench makes it seem like this woman never saw a dog in her life and she also never smiled
Sue Davis retweeted
One of my favourite content design principles from @cjforms, which I've included in my Writing design systems documentation training.












