Mark Silver (@SuccessFullBlog) header
Mark Silver (@SuccessFullBlog) profile picture

Finding ways to ease #customer #retention and minimize #churn, with the help of the best in the business. Big fan of funny GIFs #customersuccess

San Francisco, CA
Joined January 2015
Vital Characteristics to fish for when hiring a Junior PM: okt.to/gKK5er #Prodmgmt
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Become the Cream of the Crop. The Secret to become a Top 1% Product Manager >> okt.to/cuq6ko
[INFOGRAPHIC] Best practices of reading your customer>> okt.to/haMWLP #csm #customersuccess
Perfecting your Onboarding process Customer Success okt.to/zHb4MJ #ProTips #CustomerSuccess
Looking back, I wish I’d have known these shortcuts okt.to/3x296j #csm #customersuccess #management
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The Greatest Ever – The Ultimate Customer Success Multimedia Library okt.to/u5inHp #CSM #CustomerSuccess
Fact of the day: Low Churn can be achieved! okt.to/LlXNhH
Being the Best CSM that you can be! okt.to/4lmURz
Be a Customer Success Hero, Win the Battle Against Churn Rates! >> okt.to/sFc1ZD #CSM #Customer #Churn