ALT Dear Prime Minister Recently, you said the Government would take action against X if it did not address issues with its AI bot Grok, stating, "if you profit from harm and abuse, you lose the right to self-regulate". This is the right attitude, but it is sadly woefully lacking when it comes to all victims of harm and online abuse. Which? and MoneySavingExpert (MSE) are writing to express our concerns with the Government's lack of action to hold Big Tech accountable for the fraud that takes place on its platforms. This fraud doesn't just destroy people's financial lives, it can also destroy self-esteem and have huge impacts on mental health. It is easily one of the most common forms of 'harm and abuse' and needs addressing as a matter of urgency. Fraud accounts for 45% of all UK crime, the majority of which occurs online. The landscape of these scams continues to degrade, with more invasive scams using increasingly developed technology. We've seen an increase in AI deepfakes for
