Steph

Hi @TodayTixUK just wanted to advise you of an error on the seating plan for one of your shows. Is it possible to DM you please?

Hi @attractiontckts I bought Disneyland Paris tickets in 2020 for use later that year that I couldn’t use because of COVID. Where can I find the dates I am still able to use my extended tickets please? I cannot find them on your website anymore and pray they haven’t expired 🙏🏼

Hi @Bannatynehelp I had a massage booked and paid for for today however I live in tier 4 and am yet to have any communication about the cancellation of the appointment. Please could you advise?

Hi @amazon ordered a gift card in an envelope. Just had the delivery. The box it was in was unopened but the plastic wrapper is torn open, and the envelope has been torn to allow access to the gift card. Unable to report through Amazon as not eligible for a return. Please advise.

Hi @AskNationwide I have just opened a new triple access savings account to take advantage of the higher interest rate. How do I close my other account and transfer the funds?

Hi @HalifaxBank are you currently accepting applications for joint current accounts? As I know they normally have to be done in branch.

Hi @Eurostar can I exchange my booking more than once if needed?

Hi @GoCityPass I spoke to someone on the phone and they’ve extended my passes but please can I have some confirmation in writing in case there are any issues

Hi @LloydsBank. Re club lloyds joint current account: Would transfers from our separate personal accounts with other banks count as the £1.5k income required to waive the £3 monthly fee? As we would be paid in our own accounts then only transfer a portion to the joint account.

Hi @HalifaxBank. Re your reward current account: If you pay in £1.5k but don’t spend £500 or have £5k in the account, are you charged the £3 fee or do you just not receive your monthly bonus?

Hi @HalifaxBank looking at possibly opening a joint current account with you. Need to have income of min £1.5k per month to be entered into the mortgage prize draw. Can this be a transfer from our personal current accounts with other banks?

Hi @AskNationwide can I hold both a triple access online saver 7 & triple access saver 9, or can I only have 1 at a time? Want separate pots for separate things but the interest rate is better in the 7 than the 9 so don’t want to risk opening it if it will replace the old one.

Hi @TeamKnowhowUK please could you let me know whether you are accepting laptops for health checks again now that Curry’s stores are re-opened?

Hi @AskNationwide there’s been an issue with my direct debit for my credit card with you. What’s the best way to contact you regarding this in the current times?

Hi @O2 please can you tell me how to make a complaint. Tried over live chat yesterday. I was told I’d be connected to the manager but it said ‘Connecting...’ for 3 hours so that didn’t work. Tried calling and the automated message told me to look at the website and hung up. Help!

Hi @O2 I've been transferred to a manager on live chat and it's been showing "Connecting..." for the past 45 minutes. Is this normal, or have I lost connection?

Never go with @virginmedia everybody ... they just hung up on me for the third time. Never known such horrendous customer service.