Official customer support for Standard Chartered (@StanChart). For your security, please keep your personal details private and don't tweet them publicly.
Joined August 2014
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We experienced a temporary disruption to our online and mobile banking services.
Services are now fully restored. We would like to apologise for any inconvenience caused and thank our clients for their understanding.
Hi Samuel, we're sorry to learn this and regret any inconvenience this may have caused. Kindly help us with your registered contact details over DM so that our team can look into this and assist you further. (1/2) xitter.cf/messages/compose?recip…
By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. (2/2) xitter.cf/messages/compose?recip…
Hi Kalpataru, we sincerely regret any inconvenience this may have caused. Please be assured that we have noted your concern and our team will connect with you for further assistance. (1/2)
Hi Saad, this is not the experience we aim for and we apologize for any inconvenience caused. Kindly help us with your registered contact details over DM along with the country in which you hold an account with us to assist you further. (1/2) xitter.cf/messages/compose?recip…
By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. (2/2) xitter.cf/messages/compose?recip…
Hi Akash, we're sorry to learn this and regret any inconvenience this may have caused. Kindly help us with your registered contact details over DM along with the country code for our team to check and assist you further. (1/2) xitter.cf/messages/compose?recip…
By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. (2/2) xitter.cf/messages/compose?recip…
Hi Shivam, this is not the experience we aim for and we apologize for any inconvenience this may have caused. Kindly help us with your registered contact details over DM so that our team can check and get in touch with you to assist further. (1/2) xitter.cf/messages/compose?recip…
By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. (2/2) xitter.cf/messages/compose?recip…
Hi Sumit, this is not the experience we aim for and sincerely regret any inconvenience this may have caused. Kindly help us with your registered contact details over DM so that our team can look into this and get in touch with you at the earliest. (1/2) xitter.cf/messages/compose?recip…
By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. (2/2) xitter.cf/messages/compose?recip…
Hi Yash, we're sorry to learn this and regret any inconvenience this may have caused. Kindly help us with your registered contact details over DM, so that our team can look into this and get in touch with you at the earliest. (1/2) xitter.cf/messages/compose?recip…
By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. (2/2) xitter.cf/messages/compose?recip…
Hi Pancholi, we regret any inconvenience this may have caused and would like to help. We have noted that you have parallelly reached out to us via StanChartHelpIN and will continue to assist you there to ensure a seamless experience. (1/2)
Hi Adeola, we're sorry to learn this and regret any inconvenience this may have caused. We have noted that you have parallelly reached out to us via StanChartHelp and have already responded to you via DM. (1/2)
Hi Girija, we are sorry to learn about your experience and sincerely regret any inconvenience this may have caused. We have noted that you have parallelly reached out to us via StanChartIN and will continue to assist you there to ensure a seamless experience. (1/2)
We at Standard Chartered process personal data about you only for specific and legitimate business purposes. When you share your contact information, this is to allow us to follow up with you on your request. Please share your contact information with us only via Inbox/DM. (3/4)
To protect your privacy and security, please do not share personal information on public websites or social media channels. We request you to kindly delete or edit your comment. ~MD (1/2)
To protect your privacy and security, please do not share personal information on public websites or social media channels. We request you to kindly delete or edit your comment. ~MD (1/2)
We’ve been trying to get in touch on your contact number to assist you but haven’t been able to connect. We are committed to supporting you and want to make sure we reach out at a convenient time. ~TS(1/2)
We'd like to inform you that the complaint number 20260604304017 has been closed, and we have shared the relevant details with you by email on 17th June 2026. ~PR (1/2)