We understand why being sent between Square and Cash App is frustrating, especially when you manage the setup through Square. You need a clear path to help with your ordering handle. Please DM us with more details if you're still needing assistance and we'll help direct you. xitter.cf/messages/compose?recip…

Can you DM us so we can grab more details from you? We'll keep a look out for your message. xitter.cf/messages/compose?recip…

We're so sorry you're having trouble. We're looking into reports. Can you DM us what you're seeing and which device you're using? xitter.cf/messages/compose?recip…

We just received your DM 2 minutes ago and sent a reply. That is our automated response that gives sellers a way to directly contact our Support team but we sent a reply outside of that as well directly to your DM. Please check your inbox.

Acuity Scheduling is currently in a scheduled maintenance window (you can follow updates at acuity.statuspage.io), which may affect their site and booking pages. Square's systems and your payments aren't affected, and you can keep taking payments in Square in the meantime. If Acuity is still unavailable after their maintenance ends, please contact Acuity support directly.

Do you mean an iPhone 18, or a phone running iOS 18? Which Square reader are you using, and what error appears? If it’s a Bluetooth reader, update the Square app, turn on Bluetooth, then go to More > Settings > Hardware > Square Readers > Connect a Reader. Hold the reader’s button for 3–5 seconds until the lights flash orange.

Please send us a DM so that we can check on the status of this for you! xitter.cf/messages/compose?recip…

We hear your concern. Some info is shared to process the transaction, similar to a card payment. To stop marketing messages, use the unsubscribe link in those emails/texts — no phone number needed. You can also ask the store directly to remove your info.

Hi! Sorry for the trouble. Just a heads-up: Squarespace is a separate company from Square, so they'd be the best people to help with your domains and Gmail. If you're seeing charges from Square, send us a DM with the email on your account and we'll take a look. xitter.cf/messages/compose?recip…

Currently, Square Kiosk supports the default language set for your account and doesn't offer a multi-language or live translation feature for customers to switch languages at the screen. This is a great suggestion though!

We are very sorry to hear this. It is not the experience we want you to have. Please send us a DM so that we can help you with your order and also investigate the support experience. xitter.cf/messages/compose?recip…

We are so sorry to hear about this experience. Please send us a DM so that we can look into your account details together. xitter.cf/messages/compose?recip…

All good! Glad to hear it's resolved. Please let us know if anything else comes up.

Can you clarify what you mean by "reposted"?

We are sorry to hear this. Please send us a private message so that we can look into what happened with you. xitter.cf/messages/compose?recip…

We are sorry to hear your experience. How can we help with you here? Social support team are happy to assist you.

We are sorry to hear this. Can you share the issue details you experienced in DM? We will look into this with you. Thank you. xitter.cf/messages/compose?recip…

We are really sorry to hear this. For tax form corrections, call 1 (855) 700-6000 and ask to be transferred to the tax reporting team — 1099 issues require a specialized team that email support may not reach. If you still run into trouble, please send us a DM and we can work to get you connected.

Please send us a DM so that we can look into this for you! xitter.cf/messages/compose?recip…

We are sorry to hear your experience and would like to take a look into this with you. Please DM us when you get a moment so we can take a closer look together. You can also call Square Support at 1-855-700-6000 if you are in the US, or if you are in Japan, please call us at 0120-117-042.