Hello @SimonRMichael09, thanks for getting in touch, I hope that you are well. Of course, please can you kindly send us a DM with any order details, and your query, and we will be more than happy to assist. Thanks, Rachel. Customer Service Advisor

Hi @EarlofWeird, thank you for your tweet. I am truly sorry to hear about this matter, I can confirm that a member of our team will be in touch, as soon as possible. I do apologise for any inconvenience or disappointment caused. Thanks, Rachel. Customer Services

Hi @DanielCatchpol5, Thank you for contacting us, Could you please send us a direct message and we will be able to assist further with any complaints.

Hello @NaomiWhitely, thanks for your tweet. I am very truly sorry to hear about this situation, and for the sheer frustration and inconvenience caused. Please can you kindly send us a DM with your order details, so we can look into this further for you? Thanks, Rachel

Hello @bijupraghavan, thank you for your tweet. I am truly sorry to hear about this situation, and for the sheer frustration and disappointment caused. I do truly hope that our Customer Service team can get this resolved for you, as soon as possible. Thanks, Rachel. CS

Hi @ger_wade20, thank you for your tweet. I am truly sorry to hear about the issue with our website, and to hear that you have been charged, with no order confirmation. Please can you kindly send us a DM, so we can look into this further for you? Thanks, Rachel. Customer Services

Hi @spurswillrise , Thank you for your tweet. Please Dm us and one of our team will be happy to assist you. Kind Regards, Mason Customer Service

Hi @jamesgiggsy,Thank you for reaching us.Please send us a DM with your order information and we'll look into this further.Thanks,Sports Direct

Hi @jamesgiggsy ,Thank you for your replay. Here is an open chat coversation, we cannot provide any details and if you have any issues with the item because we take care of every customer information. Please DM us for more information.Thanks,Sports Direct

Hi @jamesgiggsy,Thank you for your replay. Here is an open chat coversation, we cannot provide any details and if you have any issues with the item because we take care of every customer information. Please DM us for more information.Thanks,Sports Direct

Hi @jamesgiggsy,Thank you for reaching us.Please send us a DM with your order information and we'll look into this further.Thanks,Sports Direct

Hi @FootballShirtGa, If you having issues with an order please send us a direct message and we would be more than happy to look into this further.

Good Afternoon @jamesgiggsy, I am truly sorry to hear about this matter, and I can understand your frustration and disappointment with this. Please can you kindly send us a DM with your order details, so that we can assist further? Thanks, Rachel. Customer Service Advisor

Hi @Nict76sum,Thank you for your email.Regarding your issue, we are unable to provide any information related to your parcel in this open chat room due we are taking care of your personal data. Please DM us for more information regarding the status of your parcel.Thanks.

Hi @1ConorMcCabe , Thank you for your tweet, Please DM us so we may assist with your query. Kind Regards, Mason Customer Service

Hi @jowain12, I am extremely sorry to hear you are yet to receive an update on your query. Please rest assured an agent will be in contact soon. Alternative you can also direct message us here if you would like an update.

Hi @JemmaOConnor5 , Thank you for your tweet, Please DM us so we may advise further with your query. Kind Regards. Mason Customer Service

Good Afternoon @muzwold, thank you for reaching out to us. Please can you kindly send us a DM, so that we can check this with our product team, and a member of our team will be more than happy to help you. Thanks, Rachel. Customer Service Advisor

Good Afternoon @kgristyy. I am truly sorry to hear that your golf shoes have developed a fault after a recent purchase from us, and for any disappointment caused. Please can you kindly send us a DM with your order details, and images, so we can assist further? Thanks, Rachel. CS

Hi @islanddreamer22 , Thank you for your tweet, Please DM us so we may look further into this for you. Kind Regards, Mason Customer Service