@SoFiSupport
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❄️ Stay Scam-Savvy This Holiday Season! ❄️
🚨 SoFi will never ask for your password, one-time code, or Social Security number.
🚨 We’ll never tell you to use a specific password.
📞 If you receive a suspicious call or text requesting this info: Hang up.
📲 Learn how to protect yourself and identify scams with our guide here: sofi.com/blog/beware-of-scam…
Spread the word and help protect your loved ones this holiday season. 🎄
An email update about SoFi Debit cards was sent to some people who don’t have a debit card. We apologize for the confusion and can confirm this was sent in error. This was not a phishing attempt, and SoFi’s systems are secure.
SoFi customer service will be closed on January 1 and January 2 in observance of the New Year holiday. We will resume normal hours of operation on January 3.
Have a happy and safe New Year! 🪩
An email was sent today by the SoFi team in error to many of our members. Don’t worry it is not a phishing attack and an IRA has not been wrongly created in your name. We’re sorry for the inconvenience and appreciate your patience!
We want to keep your personal information safe (and off Twitter), you can reach out to us here:
💻 Sofi.com/contact-us/
💬 Live chat with our team: us.sofi.com/chat
📞 Speak with customer service: 855-456-7634
🔎 Find answers on the help center: us.sofi.com/HC
It depends if your application is eligible. Please reach out at 855-456-SoFi (5637) to find out if you are eligible. Thanks!
You should be able to view your preapproved offer instantly. Please shoot us your email and we will be sure to reach out!
You can reach us at 855-456-SoFi Monday - Friday 7AM-12AM ET and Saturday and Sunday from 7AM-8PM ET.
Hi Hillary - can you please send us a DM with your contact info? We'll make sure someone gets in touch.
Sorry to hear about your experience - if you DM us your name and email, we're happy to have someone follow (1 of 2)
Hi Stephanie - after you make your first monthly payment, you can choose your payment date moving forward.
Sorry for the confusion Cindy! We understand now what you're looking for. Send us an email at [email protected].
Stay tuned, Ramon! We hope to expand into more states soon. Learn more here: bit.ly/2jw9Fj5
Hi Tony - no timeline yet but stay tuned. We hope to expand into more states soon: bit.ly/2jw9Fj5