With Snubes you will find call centers at lightning speed. It has never been easier to find the best service provider.
Berlin, Germany
Joined January 2017
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India was hit hard in the #Covid-19 pandemic. In a bid to make the Covid inoculation process more inclusive, the government announced that it has opened 1075 #callcenter so that people can book slots to register themselves for vaccinations. #hope lnkd.in/ddy9Ug7
Do you consider yourself tech-savvy?
Do you have a quality mindset?
Join Snubes, Europe's largest call center network, and help us shape a world where every company can easily leverage the benefits of outsourcing.
#tech #quality #hiring #Jobopening #recruiting.
During the Corona pandemic, Snubes and its #callcenter partners supported states, cities and counties with contact tracing, health surveillance and hotlines. We are now very pleased to support a pilot project to open indoor restaurants in Berlin-Mitte. lnkd.in/dtK8uNN
The #callcenter is gaining in importance. However, there is a huge gap between expectations and customer experience. The latest study by #Avaya takes a look at how our values, work patterns and corporate relationships are changing. avaya-avenue.de/topthemen/st…
With the spread of the #Coronavirus, many #callcenters offered remote working options to their agents. A UK #callcenter employee decided to do his job while hanging over the side of a cliff. He says the experience makes his job even more interesting. thesun.co.uk/news/14820935/c…
Working in a #callcenter can be very demanding, but also extremely rewarding. #Callcenter agents learn something new almost every day and are constantly being faced with different obstacles and challenges. #Galileo-reporter Claire tried the job herself. youtube.com/watch?v=S4XEZGQR…
The 80/20 #servicelevel metric used by call centers does not, in fact, fit for most #callcenters. Read more about why here:
bit.ly/3hpxCUp
#callcentersolution #callcenter #businesstips #unternehmensführung #customerservices #vertrieb #telesales #telemarketing
The biggest challenge for #callcenters is agent recruitment and retention. #Callcenters have to become more appealing to the new generation.
Millennials love the flexibility, so remote work could be one aspect to find, hire, and motivate staff.
What do you think?
Have a guess: What is the most frustrating aspect of the customer service experience?
#customerexperience #callcentersolution #vertrieb #salesdevelopmentrepresentative #unternehmertum #unternehmer #customerservice #sales #callcenterservices
During the outbreak of COVID-19, #callcenters were able to quickly switch to remote work from home. After months of work from home....what do you prefer?
1. Work From Home
2. Work From Office
3. Combination of Both
#homeoffice #office #unternehmensführung #entrepreneurship
#Callcenters can be quite entertaining. Based on the UK groundbreaking series, #CelebrityCallCenter is launching in the US and gives ordinary people a chance to get useful advice from their favorite celebrities on a range of topics. Here is the trailer: celebritypage.com/e-greenlig…
Thank you, #INTRE and Georg Mack for featuring our Call Center Emergency Backup. Through our network, we have access to over 200 #callcenter worldwide with more than 375.000 agents and can supply an operational team of up to 100 agents within 6 hours. intre.cc/news/neuer-callcent…
Very nice article on Snubes. Our AI and big data driven #callcenter sourcing solution is growing and we are happy to offer our clients a data-based approach to procurement, rather than awarding contracts only based on the lowest price or "gut feeling". muuuh.de/hub/consulting/its-…
In a #coronavirus outbreak in a South Korean #callcenter, almost half the employees on one floor got infected. A seating chart from the center shows how dense offices can be hotbeds for transmission and the need for contact-tracing and an emergency backup. wwwnc.cdc.gov/eid/article/26…
Events such as the Corona Virus can entail great risks for the customer support. The consequences range from a partial to total shutdown of a #callcenter operation. A big thanks @CC_Insight for reporting on our solution, the Call Center Emergency Backup.
callcenterprofi.de/branchenn…
In recent weeks, we had a drastic number of requests from companies that lost #callcenter capacity due to quarantine measures. We are very proud to finally present a solution, the Call Center Emergency Backup. A big thank you to all our partners! presseportal.de/pm/143295/45…
