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Snapchat Support

@snapchatsupport

Snapping, snacking, and supporting! Discover tips, find answers to common questions, and get even more help on our support site: https://xitter.cf/t.co/EWYsgeGhLI

 Venice, CA
help.snapchat.com
Joined March 2014
  • Tweets589K
  • Following7
  • Followers886K
We’re aware of recent questions related to account locks and blocking. For security reasons, we can’t provide Account Recovery support over X. Please visit help.snapchat.com/hc/request…, select “I can’t access my account,” and submit a support request. Please submit the form only once to avoid delays.
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@fearnepriest Let's see how we can help. Send us a DM with some details on what's happening and we'll take it from there! To send us a DM follow these steps: 1. Go to the Snapchat Support Twitter page 2. Click the little envelope button next to the "Follow" button 3. You'll be taken straight to our DMs!
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@atgondal1 Let's see how we can help. Send us a DM with some details on what's happening and we'll take it from there! To send us a DM follow these steps: 1. Go to the Snapchat Support Twitter page 2. Click the little envelope button next to the "Follow" button 3. You'll be taken straight to our DMs!
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@brunae128 Let's see how we can help. Send us a DM with some details on what's happening and we'll take it from there! To send us a DM follow these steps: 1. Go to the Snapchat Support Twitter page 2. Click the little envelope button next to the "Follow" button 3. You'll be taken straight to our DMs!
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@Florhula2 Let's see how we can help. Send us a DM with some details on what's happening and we'll take it from there! To send us a DM follow these steps: 1. Go to the Snapchat Support Twitter page 2. Click the little envelope button next to the "Follow" button 3. You'll be taken straight to our DMs!
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@EmilianVestavik Let's see how we can help. Send us a DM with some details on what's happening and we'll take it from there! To send us a DM follow these steps: 1. Go to the Snapchat Support Twitter page 2. Click the little envelope button next to the "Follow" button 3. You'll be taken straight to our DMs!
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@Freakoff167040 Let's see how we can help. Send us a DM with some details on what's happening and we'll take it from there! To send us a DM follow these steps: 1. Go to the Snapchat Support Twitter page 2. Click the little envelope button next to the "Follow" button 3. You'll be taken straight to our DMs!
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@Ydaqt15 Let's see how we can help. Send us a DM with some details on what's happening and we'll take it from there! To send us a DM follow these steps: 1. Go to the Snapchat Support Twitter page 2. Click the little envelope button next to the "Follow" button 3. You'll be taken straight to our DMs!
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The issue has been fixed! If you're still having trouble, please let us know. Happy Snapping!
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We’re aware that some Snapchatters are having issues - hang tight, we’re looking into it!
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The issue has been fixed! If you're still having trouble, please let us know. Happy Snapping!
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We’re aware that some Snapchatters are having issues - hang tight, we’re looking into it!
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Replying to @GumerProd
Hi Ben, Unfortunately, we are unable to take action based on third-party inquiries. Please have the Snapchatter reach out to us here: help.snapchat.com/hc/request…
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Hi Ben, Unfortunately, we are unable to take action based on third-party inquiries. Please have the Snapchatter reach out to us here: help.snapchat.com/hc/request…
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Replying to @TheRealFlubber
Hi there. Thanks for reaching out! Please DM us a screenshot of any error message you're seeing.
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Can you please send us a DM so we can try to help?
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Want to add or remove friends on Snapchat? Follow these steps:
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1. Open the Snapchat app. 2. Tap the Add Friends icon at the top of the screen. 3. Select a friend from your contacts or search for them by name. 4. Tap Add. 5. To remove a friend, tap the three dots on their profile page and then tap Manage Friendship. Select Remove Friend.
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Here are a few tips to stay safe on Snapchat: * Be careful about what you share online. * Don't share personal info with people you don't know. * Be aware of your surroundings. * Trust your gut and report suspicious activity. Here’s how to report something in the app:
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To report a Snap you see on Snapchat, press and hold on it and tap 'Report Snap' to let us know what’s going on.
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👻Hey! Here are some more tips for Spotlight: *Only post your own original content and use music from Snapchat's licensed library *Keep your Spotlight submissions appropriate for a 13+ audience *Don't attempt to sell or solicit products or services
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Want to learn more about creating Snaps for Spotlight? Check out these tips: *Snaps should be vertical videos w/ sound & between 5-60 seconds *Use Creative Tools like captions, Sounds, Lenses, or stickers to make your Snaps stand out *Avoid posting duplicate content to Spotlight
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