Your official support page for @SmartVault. We're here to help. 🤍

Houston, TX
Joined October 2022
Maintenance Complete: All SmartVault systems are back online. Thank you for your patience, and we hope you have a great tax season!
8
Reminder: SmartVault maintenance starts tonight, 9 PM–1 AM CST. The platform will be temporarily unavailable as we prepare for tax season. Follow for live updates: status.smartvault.com
8
Scheduled Maintenance: SmartVault will be unavailable Fri, Dec 19 from 9 PM–1 AM CST during system upgrades for tax season. Be sure to save your work before the window begins. Access live updates: status.smartvault.com
7
System Maintenance Complete: All systems are operating normally, and your experience has been improved and optimized. Thank you for your patience during our brief maintenance window.
16
Scheduled Maintenance: We're performing backend system updates tomorrow, 7/17 at 9:30 PM CDT for approx. 30 minutes. No system impacts or service interruptions are expected. We're enhancing our backend systems to improve your experience. For live updates: status.smartvault.com
13
✅ System Maintenance Complete: All systems are operating normally and fully optimized for the 2025 tax season. Thank you for your patience during our maintenance window. Here's to a smooth tax season!
26
⏰ Reminder: Our scheduled system maintenance for tax season preparations begins tomorrow at 9:00 PM CST. The update will take approximately 3 hours. Operations should continue as normal during this time. Stay informed with real-time updates: status.smartvault.com
19
📋 Scheduled Maintenance Notice: We're performing routine system updates on Saturday, February 1st, from 9:00 PM to approximately midnight. No service interruptions are expected. For live status updates, visit our system status page: status.smartvault.com
17
✅ Scheduled Maintenance Complete: You may now restart the system and resume storing and sharing documents securely. Thank you for your patience during our scheduled maintenance as we ready our applications for tax season.
17
🔔 Reminder! Upcoming Scheduled Maintenance: 3 hours of scheduled maintenance on all SmartVault systems will occur today, December 20th from 9:00 PM to 11:59 PM CST. Save any files you are working with before the start. Visit status.smartvault.com for real-time updates.
9
📢 Scheduled Maintenance Notice: All SmartVault systems will undergo three hours of scheduled maintenance on Friday, December 20th, from 9:00 PM to 11:59 PM CST. Save any files you are working with before the start. Visit status.smartvault.com for real-time status updates.
14
📢 Reminder: SmartVault's scheduled backend maintenance begins in 30 minutes (6:00 a.m. CDT). The update will take approximately 1 hour. No service interruptions expected. For updates, check bit.pulse.ly/2a84kuoj7w
16
⚙️ Scheduled Maintenance Notice: SmartVault will perform backend system updates on October 26th from 6:00 to 7:00 a.m. CDT. No service disruptions are anticipated. For live status updates, please visit bit.pulse.ly/tbvc5n9jjv
13
📢 Reminder: SmartVault's Quoters maintenance begins in 30 minutes (7:00 p.m. CDT). The application will be unavailable for 2 hours. Ensure all proposals are saved. For status updates, visit bit.pulse.ly/ppxwjuinrp
5
🔧 Quoters Maintenance Alert: SmartVault's Quoters application will undergo maintenance on October 23rd from 7:00 to 9:00 p.m. CDT. During this time, the application will not be accessible. Please save any ongoing work. Subscribe to bit.pulse.ly/1jl1qk7gqs for live updates.
11
⚙ Docdown Maintenance Alert: SmartVault's Docdown application will undergo maintenance tonight, September 18th, from 9:00 to 9:30 p.m. CDT. During this time, the Docdown application will not be available. Subscribe to bit.pulse.ly/szqx4nu6rc for live updates.
13
⚙️ Systems Scheduled Maintenance Alert: All SmartVault systems will undergo scheduled maintenance on August 11th, 9:00-10:00 PM CDT. There are no anticipated interruptions of service during this time. Subscribe to smartvault.pulse.ly/9zhzguju… for live updates.
35
🔧 Docdown Maintenance Alert: SmartVault's Docdown application will undergo maintenance on August 11th from 6:00 to 8:00 a.m. CDT. During this time, users may not be able to access the application temporarily. Subscribe to smartvault.pulse.ly/gdwlc68x… for live updates.
37
📢 Service Update: SmartVault operations are fully restored after Houston's severe weather. Our team is ready to assist you with any needs. Thank you for your patience. For live status updates, bookmark our status page: bit.pulse.ly/4haahksssd
1
68
📢 Service Update: Due to severe weather in Houston, our office is temporarily closed. All systems are running smoothly. Customer Care response times may be longer than usual and we're working hard to assist you. For real-time updates, please visit: bit.pulse.ly/ae0nkfih5y
1
1
104