
@apptics Chief Tech Officer 9 yrs writing code & 3 yrs systemising ecom
Joined October 2024
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Prime is such an interesting case
They had over $1 billion in sales and a product that should by all metrics have decent retention & even better recurring revenue yet their fall from grace left them with only $85K in the bank…
Two of the biggest creators in the world in Logan & KSI who orchestrated tons of marketing stunts & a viral launch that made it almost impossible to buy due to scarcity…so why in less than 5 years is it completely irrelevant?
Well the product was utterly terrible, I tried it as a consumer when it launched in 2022 and remember having a knee jerk reaction to how subpar it tasted compared to competitors and never tried it again
I feel most people had the same reaction which is why sales dropped 75% in just a few years
So what’s the lesson here?
Spend more time on the product as first impressions are very hard to forget about no matter how much you market or brand it
am I the only one who thinks real estate is on a crazy sale amid the 6% interest rate?
when I was house shopping a few years back I woulda dreamed to see properties at this price and yet the markets flooded with investment buys yet they’ve been sitting for months
what am I missing?
Every failed transaction for your offer has a reason as to why it failed, your backend should handle all these different events accordingly
If a rebill failed because the card is now reported as stolen, your backend should automatically flag it and not attempt that card until the customer has renewed that card, each dumb failed retry costs you in auth fees
if a rebill failed cause of insufficient funds then your backend should automatically halt and intelligently aim to retry around common pay dates like the start/end of the month etc
Meta rivalling Shopify with their own full suite product in Ecom is much bigger than I think people are considering
they have all the ad data and will probably make finding a product, creating the perfect ad & launching the store a one line llm input that no one else in this niche can compete with for a very long time
great for operators in affiliate &
ecom, not so great for agencies/saas
Im off the belief that if a bunch of people at the same time all of a sudden start offering info that has been gate kept then the ships sailed without you onboard
sure, you can probably construct a shittier little boat and eventually make it onto the water but you’ll never catch those guys shovelling you basic shit
it was blanks before, guess what’s next
MRR aint no short term game, I don’t particularly think it’s noob friendly either but it becomes easier once you have a good product and an even better backend system
People selling info will try and convince you that once you hit X in MRR then you can just take your foot off the gas and print dollars but that’s never really the case
You are spending money on ads, cogs, processor fees, chargebacks, staff & a CRM every day that leave a big dent in your margins…
You wont really notice good money until about 6 months into running with over a breakeven ROAS and a few thousand subs…and that’s if you don’t get cooked before then
When designing the user experience for your target audience you always want to visualise the entire flow top to bottom;
Where are they most likely to glance then click?
How much friction is there before they get to the desired action?
How intuitive is it for someone who has no idea what the tech does?
These are all aspects of your product that need great time
investment as you can generate high business value when users know how to use your product
Take for instance you have 100 users and only 10 understand how to use it effectively, pre-optimising new feature feature #45 so you can handle 50k users generates little to no business value and is a complete waste of engineering time
But on the flip side if you redesigned your feature with the user journey in mind and now 40 ppl understand then you’ve practically quadrupled your business value
Everything is a funnel at the end of the day
Shopify payments being so trigger happy with the ban hammer is what has birthed the Payment orchestration MRR wave.
In 2023, when starting a new store a reserve was always expected if you scaled Tiktok ads too fast but you never really got banned easily.
In 2026, the Shopify team will gas light you on X and say every merchant who gets banned is at fault because some part of their brand is violating their terms, they don’t tell you what part is doing that of course.
As a result, everyone is now running on private processors hooked up to a CRM
and not paying Shopify anything in processing fees, once you have this setup there is really little reason for you to ever go back to Shopfiy as you are now loosely coupled.
Now if they ban your store? Export the products, spin up a new one and hook it up to your CRM and start running again the next day.
Super Big brain 5D chess move by Shopify!
xitter.cf/qilikecheetah/status/2…
you must adapt
PSA: Shopify Merchants Getting Shut Down for AI Reviews and Videos with CB Rates <1% 🚨
I'm seeing the first wave of Shopify Payments shutdowns for merchants with "misleading content," which include AI-generated content and fake reviews.
These merchants had chargeback rates <1% INCLUDING RDRs, so this isn't a chargeback problem, it's a merchant transparency problem.
Remember - there's no shortcuts in this came. Play clean and focus on buyer satisfaction.




