A staging site is a separate copy of your site. Use it to test an update, a new plugin or extension, or a redesign. When it works, back up your live site, then make the same change there.
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Off-server backups on one schedule, at least 48 hours apart, kept for 30 days. They come with every plan and include your databases. You can restore from your hosting control panel. Make a backup before any big change.
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Support 24/7/365. Here's how to open a ticket. We answer in the same ticket, so check there before you send a new one: getsimple.net/knowledgebase/…
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