What's new: Help Center now prepares your advisor before you connect. We pull context from your Sidekick chats and recent searches, ask you to fill in any gaps, then pass everything to your advisor so they can start helping immediately — not gathering background. One click to enter the queue. We hit the ground running.

Support update: we made it easier to chat with a human. We heard you. After trying self‑serve, it wasn’t always clear how to reach a person. What’s new: we’ve added a “Chat with a human” button on Help Center pages that puts you directly into the queue for an advisor. On a typical day, we reach most merchants within 5 minutes.

Hey Mau, die Produkte kannst du innerhalb einer Kollektion sortieren wie unten abgebildet. Siehe mehr dazu hier (shopify.link/BJ27). - Ben

Hey Albert! Kannst du mir sagen wo du 5% Transaktionsgebühren siehst? Mit Shopify Payments gibt es null Transaktionsgebühren sowie bei In-Person Zahlungen, siehe unsere Preise anbei (shopify.com/de/preise). - Ben

@Albert_Wolframm @maschmeyer @small_shops

@omsc_w3 @Shopify

Hi William. In the Notifications section of the admin you should see an option to "Send test" when viewing the order confirmation email. This will send a sample version of the order confirmation notification to your email address. -Victor

Yes that's correct. The AI chat box will direct you to a live human. Typing 'can't login' will display the Account Support option which allows you to chat live. - Skye

🤝 Shopify Collabs Introducing more intuitive recruitment workflows. Easily discover creators to market your products with location and audience filters and search options. Find creators with in-network tags, or quickly review applicants, saved profiles, and pending invites.