Co-founder Billy Marshall has returned as CEO of ServiceTrade, effective today. Commercial fire and mechanical contractors have more demand than they can service. Billy is back to help them grow their businesses and make the most of AI for them. hubs.la/Q04zYfsb0

TradeConnect 2027 registration is officially open. 🎉 Formerly DWC, it’s 3 days of keynotes, hands-on demos and real contractor stories for fire protection, HVAC + mechanical teams. 📍 San Antonio 📅 May 5–7 Early bird ends Nov. 1: hubs.la/Q04y7_R70

Big news: Registration for TradeConnect 2027 opens this week! 👀 Three days built for commercial mechanical + fire & life safety teams. Real operators. Real proof. No pitches. 📍 San Antonio 📅 May 5–7, 2027 Early-bird pricing goes live at launch.

Heading to AFSA45? Join ServiceTrade for dinner at Cibolo Moon on Tues. 9/29 at 6:30 PM. Great food, drinks, and fire protection industry conversation, plus a visit to booth #601, Sept. 27-30. RSVP / LEARN MORE → hubs.la/Q04w-XP-0 #AFSA45 (hubs.la/Q04w-XP-0)

From spending hours (or even days) pulling reports to getting answers in minutes. Cassie Graves, Business Data Analyst at Fire Protection Services, shares how her team is using better data and automation to cut manual work, stay ahead of issues, and support a growing business.

Most AI pitches to contractors aren't worth your time. Our AI Adoption Director built a 10-step framework for finding the ones that pay off. Read the guide: hubs.la/Q04w8F1t0

New rollouts don't fail at signing. They fail in the first 30 days. We put together the 10 steps to implement field service software the right way, from stakeholder buy-in to 90-day success metrics. GET YOUR COPY OF THE BUYER'S GUIDE → hubs.la/Q04vYppb0

Headed to AFSA45? Catch the ServiceTrade Revenue Rodeo at booth #601, Sept 27 to 30 in San Antonio, TX. Grab some bottleneck cash, cash it in for swag. MEET WITH US → hubs.la/Q04vBr7m0

Our annual user conference has a new name. 👋 DWC is becoming TradeConnect in 2027. New name. New city. Same focus on bringing fire + mechanical contractors together to move their businesses forward. 📍 San Antonio 📅 May 5–7, 2027 Join the waitlist: hubs.la/Q04tgXCc0

Please join us in welcoming Brian Schaad to ServiceTrade as our new chief technology officer. He'll lead engineering as we keep building AI into the workflows our contractors run their businesses on. Welcome, Brian. hubs.la/Q04t4cc20

Manny Morales, our VP of Product, breaks down Stella Schedule: software that builds your team's schedule around what actually matters (technician fit, SLA deadlines, drive time, workload balance) instead of just filling time slots. WATCH THE OVERVIEW → hubs.la/Q04sPXBr0

ServiceTrade is now Certified on the Trimble Marketplace ✅

"When it goes well, it’s because you’ve planned and you’re controlling your labor…” Brad Boggs has grown B&W Mechanical into a $30M operation. Here's what he's learned about building a business that performs under pressure: hubs.la/Q04ssqWm0

Picking field service software isn't the hard part. Evaluating it well is. 6 steps to not skip: stakeholder buy-in, a real RFP, demos that go past the highlight reel, reference checks, cost vs. value. Full breakdown + Buyer's Guide: hubs.la/Q04ssc050

Proud moment: Capterra evaluated ~300 HVAC software products for its 2026 Best HVAC Software list. 10 made the cut. ServiceTrade is one of them, earning the distinction of Highly Rated for Job Tracking. Read the full story: hubs.la/Q04s14N20 #HVAC #FieldServiceManagement

Every service company adopting AI eventually faces the same decision: build it yourself, or partner with experts who have already solved the problem. Hear from our Director of Product Management for AI & Innovation next week at Field Service East.

When every role knows how to get the most from your field service platform, your entire operation runs better. Each certification is designed around the workflows that role owns, helping teams build expertise and validate their knowledge. Read more: hubs.la/Q04r8rK80

We're excited to see Stella featured by @SMACNA! 🎉 Built specifically for commercial field service contractors and powered by 14 years of Trade Intelligence, Stella helps eliminate operational drag across the full service lifecycle. Read more: hubs.la/Q04r34DQ0

“AI-powered” doesn’t always mean field-service ready. Before you choose a field-service AI solution, know what to look for — and which red flags to avoid. Download the guide here: hubs.la/Q04qVD9T0

Technicians need the full story before they can do their best work. But that story is often spread across job notes, asset and location history, deficiencies, and comments. Smart Tech Prepare is a new AI Smart Assistant from ServiceTrade that fixes that: hubs.la/Q04qG11p0