
A community of professionals, researchers, teachers and advocates dedicated to developing the practice of #servicedesign in the New York City area.
NYC
Joined January 2012
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Service Design NYC retweeted
.@NYCOpportunity applications for paid Service Design and UI Development Fellowships are open! If you're interested in impacting the #NYC community through thoughtful design/tech please apply. #civictech #CodeNewbie #WomenWhoCode buildwithnyc.github.io/
Show some love for the #NYC #Servicedesign Studio -- the first municipal studio in the nation dedicated to meeting the needs of lower-income city residents.
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Service Design NYC retweeted
Are you a NYC employee? Book an office hour with our Service Design Studio to explore how to use design methods in your work! on.nyc.gov/designofficehours
Service Design NYC retweeted
Our Service Design Studio is turning one year old this week! We're celebrating the anniversary of #civicservicedesign by recapping our growth and reach, and celebrating the #civicdesignchampions who made it possible: ow.ly/UGk230mkdyw @Citi @NYCMayorsFund
Service Design NYC retweeted
I am doing some research about current state of Service Design and I need some help! Please fill out this questionnaire goo.gl/rkpPur if you have a moment. A retwitt would help! Thank you so much :) @SDNCanada @sd_drinks_mad @wittster @SDN_NYC @SDNetwork @remark – at Toronto, Ontario
Join us for "Designing for Spaces and Cities: An evening w/ Intersection at Hudson Yards" next Wednesday, Sep 12 - eepurl.com/dGquFH #servicedesign #NYC
Service Design NYC retweeted
The Service Design Studio selected the first Designing for Opportunity project via a transparent Open Call that invited city agencies to submit proposals to work with our designers for one year. We received 15 impressive apps from 9 agencies- read more: civicservicedesign.com/desig…
"...it often happens that the #servicedesign process is in and of itself the outcome of a project, because its participatory nature changes the way people think and do things." -- from a Q+A with @LaraSPenin on her new book, "Designing the Invisible": servicedesign.nyc/news/qa-wi…
Service Design NYC retweeted
Congratulations @LaraSPenin on your beautiful new guide to service design! We’re honored to be included as a case study. service-design-network.org/b…
Service Design NYC retweeted
Replying to @SDNetwork
@SDNetwork checkout @LaraSPenin 's new book on #ServiceDesign pedagogy, launching on May 23rd. xitter.cf/idsanyc/status/9928683…
Hey #SDN folks, don't forget @LaraSPenin 's book launch. Special price when pre-ordered with RSVP. @BloomsburyPub eventbrite.com/e/book-launch…
Service Design NYC retweeted
Friends, colleagues, students please join me for my book launch 'An Introduction to Service Design. Designing the Invisible' by Lara Penin" @TheNewSchool @SDSParsons @IDSA @SDN_NYC @ParsonsTransD @desisparsons eventbrite.com/e/book-launch… @Eventbrite – at Brooklyn, NY
Service Design NYC retweeted
I spoke with @LaraSPenin about what it means to "design the invisible", and her thoughts on the future of #servicedesign in a conversation about her new book, "Introduction to Service Design: Designing the Invisible" servicedesign.nyc/news/qa-wi…
Service Design NYC retweeted
Great conversation with #servicedesign champion @marshallsitten
servicedesign.nyc/news/qa-wi… about my new book bloomsbury.com/au/an-introdu…
@desisparsons @SDSParsons @TheNewSchool @parsonsdesign @IDSA
Service Design NYC retweeted
How do people use the government program you manage? The answers might surprise you. The Service Design Studio has an easy tool to uncover these insights and improve your service: civicservicedesign.com/conne…
.@Citi's new Global Citizenship Report highlights their work with @NYCOpportunity and @NYCMayorsFund on launching the nation's first-ever #ServiceDesign Studio dedicated to improving services for residents living on lower incomes: citibank.com/icg/sa/flipping…
Service Design NYC retweeted
Are you a NYC employee? Book an office hour with our Service Design Studio to explore how to use design methods in your work! on.nyc.gov/designofficehours
Service Design NYC retweeted
Our Tools + Tactics help government employees see their services in context, talk with people, and try out ideas. #civicservicedesign @NYCOpportunity @Citi @NYCMayorsFund nyc.gov/servicedesign
Service Design NYC retweeted
How do people use the government program you manage? The answers might surprise you. The Service Design Studio has an easy tool to uncover these insights and improve your service: civicservicedesign.com/conne…
Service Design NYC retweeted
Thanks @BobAnnibaleCiti for being a true champion of #ServiceDesign #SocialInnovation – at Brooklyn, NY
Service Design NYC retweeted
“When you apply #servicedesign with great intention you get a service that not only reflects the needs of the people who are using the service. You change the culture.” -@marshallsitten, our partner @citi Community Development in @GOVERNING. governing.com/topics/mgmt/go…














