ServiceChannel empowers facilities and store operations teams to provide the best possible guest experience at every location.

New York, NY & Pleasanton, CA
Joined April 2013
FMs deserve this feeling more often
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POV: realizing your facilities program deserves AI that actually understands workflow execution
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facilities budgets rarely get blown in one big moment, it's 500 tiny, preventable errors
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you may have the facilities data but getting fast, actionable insights is a different story
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the concept of finally getting to focus on strategy instead of being in reactive mode
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me at 9:02am realizing how the rest of my day is about to go
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just wanted to check one thing and now I’m deep in 6 different issues
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pattern recognition hits different when you’ve seen everything before
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facilities 🤝 providers both losing when the system doesn’t connect them properly
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AI that lives in another tab: “have you tried doing this?” AI that’s embedded: just does it
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facilities data exists actually getting an answer from it is a different story
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Provider who shows up with the right tools, full context, and no surprises
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facilities budgets don’t get blown in one big moment it’s 500 tiny mistakes you didn’t catch in time
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the most dangerous phrase in facilities:
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the concept of finally having time to think strategically as an FM
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“It’s hard to believe I’m walking through the ruins of the first ever city… because I’m not.
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We're at RFMA Booth #623, which is miles away.
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Forget sifting through endless provider lists and wasting precious time – there's a smarter way! Meet Ben, our "data wizard," and discover his secret to unlocking the best providers. #facilitiesmanagement #facilities #facilitiesmanagers #facilitiesmanager #facilitiesmgmt
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Hear from Erika Young, Manager of Implementation Services, on some tips and best practices for a successful onboarding and go-live. #facilitiesmanagement #facilities #facilitiesmanagers #facilitiesmanager #facilitiesmgmt
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Hear from Derek Vipond, Sr. Director of Sales, about how to build a world-class business case. #facilitiesmanagement #facilitiesmanagers #facilities #facilitiesmanagers #facilitiesmgmt
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