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Every customer. Every channel. One platform.
That's the whole idea behind SendSeven: WhatsApp, Instagram, SMS, email and live chat in one inbox. Automated where it helps, human where it matters.
What would you unify first?
A visitor has a question at 10 p.m. By morning, they have bought elsewhere.
#LiveChat on your website closes that gap: an AI assistant answers from your knowledge base, an offline form catches the rest, a pre-chat form qualifies the lead.
sendseven.com/en/blog/live-c…
No algorithm decides whether your text gets seen. That is why #SMSMarketing still works.
The part teams skip is consent, and that is the part with fines attached. Opt-in, timing and a full GDPR checklist:
sendseven.com/en/blog/sms-ma…
If your Facebook Page messages live on one admin's phone, a sick day means a silent inbox.
Put #FacebookMessenger in a team inbox instead: own logins for everyone, assigned chats, notes and tags, quick replies the whole team shares.
sendseven.com/en/blog/facebo…
Connect your AI agent to the SendSeven #MCP server and it can read incoming messages, draft replies, route conversations and hand the hard ones to your team.
WhatsApp, SMS, email, Instagram, Messenger and Telegram, one endpoint:
sendseven.com/en/blog/mcp-ai…
Moving to the #WhatsAppAPI no longer means giving up the app. With Coexistence, one number runs in both: you keep replying from your phone, your team works in a shared inbox.
The migration step by step, plus the 13-day rule:
sendseven.com/en/blog/whatsa…
A #Telegram link that opens a chat with your business, generated in about ten seconds. Free, no account.
One caveat, straight up: Telegram does not reliably pre-fill a message the way WhatsApp does.
sendseven.com/en/free-tools/…
#BrowserPush reaches the visitors who never gave you an email or a phone number. One click on Allow is the whole opt-in.
It also has real limits, iOS among them, and the guide says where:
sendseven.com/en/blog/browse…
An SMS shows a number. #RCSMessaging shows your business name, logo and a trust checkmark, plus images and buttons, in the Messages app your customers already have.
Live on SendSeven for businesses in Germany, on request.
RCS in plain English:
sendseven.com/en/blog/rcs-ex…
From 1 October, Meta charges for service messages and for utility messages inside the 24-hour window. Both are free today.
Worth modelling before it lands. What changes in #WhatsAppPricing, and what it means for your bill:
sendseven.com/en/blog/whatsa…
No app to install, and it reaches essentially every mobile phone. #BusinessSMS is still underrated in 2026.
Where it pays off: notifications, 2FA, campaigns. Plus how to send it compliantly and how it sits next to WhatsApp.
sendseven.com/en/blog/sms-fo…
Free #SMSLink generator: pick the number, write the message, get a link that opens the SMS app with the text already in it.
Works on a poster, in a bio, on an invoice. Anywhere a phone is nearby.
sendseven.com/en/free-tools/…
Email, WhatsApp, Instagram DM, Messenger, live chat. Five tabs, five queues, nobody with the full picture.
A #UnifiedInbox puts every channel in one place, so whoever replies next can see the whole history.
sendseven.com/en/blog/unifie…
Subscribers do not arrive on their own.
7 GDPR-compliant #WhatsAppOptIn routes, plus 5 touchpoints most small businesses never use: subscribe buttons, email signature, guest WiFi, Google Business Profile, trigger words on the product.
sendseven.com/en/blog/whatsa…
The #EUAIAct transparency rules are in force.
If customers talk to an AI on WhatsApp, Instagram or live chat, they have to know. Labelling it is a line of text, not a project.
Who's affected and what to write:
sendseven.com/en/blog/eu-ai-…
Recurring #FacebookMessenger questions do not need a human at 2am. They need a good answer at 2am.
Keyword bot for the obvious ones, AI assistant on a knowledge base for the rest, business-hours rules on top.
sendseven.com/en/blog/automa…
In B2B one lost visitor can be an order that never happened.
#LiveChat catches them at peak intent, qualifies through a pre-chat form, and routes the enquiry to the right person automatically.
With a worked example in euros:
sendseven.com/en/blog/live-c…
The whole #WhatsAppUsername question in one place, straight from our docs.
What you can claim, what stays on your profile, what the BSUID is for, and what your team has to change in the inbox. Spoiler: nothing.
sendseven.com/en/docs/guides…
SendSeven startet #RCS in Deutschland: die Weiterentwicklung der SMS als günstigere Alternative zu WhatsApp sendseven.com/de/presse/meld…
Since November 2025 you can run the WhatsApp Business App and the Business API on the same number, at the same time.
#WhatsAppCoexistence means no migration, no new number, no dead weekend for your team.
sendseven.com/en/blog/whatsa…
Meta is changing WhatsApp pricing in two places this year, and August is the first one.
Meta's own AI assistant moves to token-based billing. The bigger change lands in October.
What it costs you, what stays the same:
sendseven.com/en/blog/whatsa…
