@Satmetrix

Satmetrix offers cloud-based Customer Experience Management solutions that help companies improve customer lifetime value, retention and financial growth.

 San Mateo, California
satmetrix.com
Joined June 2009
  • Tweets2K
  • Following3.8K
  • Followers3.4K
475Media
Join us as Eric Weight digs into our data to answer how Covid-19 disruption impacted customer & employee experience. bit.ly/3fC7ntn #NPS #CX
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Satmetrix retweeted
NiCE
@NICELtd16 Mar 2020
Companies & governments are increasingly asking employees to work from home. See how CXone@home, our solution, gives #contactcenter agents the ability to work safely from home. We are offering it at no charge for 45 days. okt.to/AK5RP4
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WEBINAR: Stop wasting your time with bad customer experience surveys. #CX #CEM REGISTER hubs.ly/H03sKzr0 #CX
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Webinar: Design customer experience surveys that ACTUALLY work. Register: hubs.ly/H03sKyQ0 #CX #CEM
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Just released! Satmetrix 2016 B2C NPS Benchmarks. 23 sectors, 44K+ responses, 247 brands. hubs.ly/H03kGxv0
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Just released! Satmetrix 2016 B2C NPS Benchmarks. 23 sectors, 44K+ responses, 247 brands. hubs.ly/H03kFZl0
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How can you act on #customerloyalty data? See the benefits of using #NPS, the proven #CEM metric. hubs.ly/H037c_R0
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Become a premium member & compare #NPS benchmarks by industry. See who scored the highest. hubs.ly/H037c-60
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Our 2016 #NetPromoter benchmark reports are live! They're exclusive to NPN Premium members. bit.ly/21AdBfO
What's a waveless relationship survey? Learn about the latest #CEM best practice in our free webinar: bit.ly/2035Cqj #CX
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There are 8 essential elements of #CEM software. Find out what they are and why they're important: bit.ly/1Yzpu3U
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See how you can increase #customerretention with a combination of software, data and expertise. bit.ly/1TGmjDs #CEM #CX
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Overcome stubborn customers and turn them into loyal advocates. xitter.cf/FionaVesey/status/7336…
Fiona Vesey@FionaVesey20 May 2016
"Your customers are the reason your company exists. They’re worth the trouble" - bit.ly/1TlfzO4 - TY @MarilynSuttle #CustServ #CEM
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How can you retain 97% of your customers? @KronosInc did just that! Learn how they kept their customers happy: bit.ly/1Texfy5 #CEM
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Are waveless surveys a new best practice? Register for our free webinar and learn how they can benefit you. bit.ly/2035Cqj #CEM
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No matter your business role, you can support #CEM efforts across your organization. Discover how with this e-book: bit.ly/27weXg2
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We've released our new, interactive 2016 Net Promoter benchmark reports! They're exclusive to NPN Premium members. bit.ly/21AdBfO
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Make your customers love you! Our e-book explains how #netpromoter is proven to increase #customerloyalty. bit.ly/1SFktoM #CEM
Is your #CEM system doing all it can? See how yours measures up with our easy to use checklist. bit.ly/23XDasY #customerexperience
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